Are you looking to apply your commercial problem-solving skills? Preferred location Sydney; open to other capital cities and regional centres Part-time or casual engagement About the Company Ombpoint is Australia's first workplace issue resolution (ombuds) service - akin to EAP service, but for workplace issues not mental health. Backed by Australia's largest national specialist workplace law firm, Ombpoint's key purpose is to work with employees of their client organisations to address workplace issues and concerns before they escalate into formal grievances. They are seeking people who are commercially focussed, able to build strong rapport with people quickly and have the ability to probe and question to achieve actionable advice for the employee to take away with them to implement. Their values: Frank, fearless and fantastic We walk in their shoes We think big and stay curious We will delight We're motivated, spirited and ambitious About the Role Given the unique blend of skills our client is seeking, they are looking for a seasoned professional who wants to stay engaged and deliver pragmatic solutions to employees across their client organisations. Given the nature of the work, this role is ideal for those seeking flexibility - whether that's while on parental leave, following a career break, or towards the end of a professional career. Our client is equally keen to hear from people in the prime of their career who see this as an exciting opportunity to be part of a first-to-market service in Australia. Most work is conducted virtually via Microsoft Teams or phone, making the role accessible to candidates across capital cities and regional centres. A Sydney base is preferred as the team is primarily located there and some with activities held in person - candidates based elsewhere are welcome but should be aware they would not be able to participate in those in-person team moments. There is also potential for the successful candidate to work across Ombpoint's sister business, - an HR consultancy - adding further variety and opportunity to the role. Our client is open to part-time or casual engagement arrangements and encourages candidates to discuss what works for them. In this role you will: Have the opportunity to showcase your experience across a broad range of client organisations Help employees to problem solve - with the key aim of addressing issues before they become complaints Use your superior listening and questioning skills to understand the situation and develop actionable solutions for the employees of our client organsations As part of an exceptional group of professionals, have some fun along the way! Our client is seeking people with substantial experience in problem solving with a commercial lens, preferably in HR and ER contexts. They are not looking to be prescriptive about backgrounds, but candidates from People and Culture/HR, or Employee Relations will be particularly well-suited. With clients spanning all sectors of Australian business and government, candidates with a speciality or deep connection to a particular sector are also encouraged to apply. Our ideal candidate has: 7 years of HR/ER experience Bachelor's degree, in HR or another relevant discipline. Outstanding communication skills. Advanced problem-solving skills Ability to create and maintain strong rapport across people at all levels of business. This is an identified role for Aboriginal and/or Torres Strait Islander candidates. How to Apply For a full position description on this role please contact Marisa Conlon, Consultant Talent Acquisition at marisa@fprs.com.au. Please submit applications in Word format only by midnight, 3rd May 2026. FIRST PEOPLE Recruitment Solutions is a 100% Indigenous owned agency providing contingent contracts, fixed term contracts and permanent recruitment solutions to Government and Corporate Australia. Our Head Office is based in Canberra with a national reach to all the states and territories, regional and remote areas of Australia. FIRST PEOPLE Recruitment Solutions encourage applications from Indigenous Australians and Non-Indigenous Australians together with people from culturally diverse backgrounds. FIRST PEOPLE Recruitment Solutions acknowledges the traditional owners of country throughout Australia and recognizes their continuing connection to land, waters and community. We pay our respect to them and their cultures; and to elders both past, present and emerging. Consultant marisa@fprs.com.au Reference number: 200004256 Profession:Human Resources & RecruitmentOther Company: First People Recruitment Solutions Date posted: 15th Apr, 2026
