Customer Service Officer – Lytton (Brisbane) Casual Ongoing | Immediate Start Join a busy, professional, and customer-focused team based in Lytton. This is a great opportunity for someone who thrives in a fast-paced environment and enjoys delivering high-quality service within a supportive and collaborative office culture. About the Role As a Customer Service Officer, you will manage a high volume of customer interactions and provide efficient, accurate support across multiple channels. Your responsibilities will include: Handling a high volume of inbound calls and emails relating to customer enquiries, orders, and general information Processing orders and updating client details using internal systems Completing administrative tasks including data entry, record-keeping, and follow-ups Providing clear, professional, and friendly communication Escalating issues where required to ensure timely resolution This is a high-volume, call centre-based role in a fast-paced environment. What We’re Looking For Previous experience in customer service, call centre, or administrative roles Strong communication skills — both phone and written Excellent attention to detail and administrative capability Ability to multitask and manage competing priorities efficiently Reliable, organised, and proactive approach to work Valid driver’s licence and reliable transport (essential) What’s on Offer Casual ongoing opportunity with immediate start Monday to Friday | 8:00am – 4:00pm (no weekends) $37.53 per hour Consistent hours supporting work/life balance Friendly team in a medium-sized office Fast-paced role offering variety and daily challenges Easy-to-use systems including Simplify Timesheets
