This is a Account Director role with CBRE based in Sydney, NSW, AU CBRE Role Seniority - senior More about the Account Director role at CBRE Work for a Global Leader in Property - Winner Commercial Agency of the Year Portfolio management for one key national retail client Flexible location - Melbourne or Sydney We're seeking an accomplished and influential Account Director to lead a diverse national portfolio of retail properties for a key strategic client. In this pivotal leadership role, you'll be accountable for driving operational excellence, enhancing financial performance, and fostering strong stakeholder relationships across a high profile portfolio. Reporting directly to our Head of Retail, you'll guide an experienced team and play a critical role in shaping long term value, strategy, and performance outcomes across the account. Key Responsibilities Strategic partnership with the Owner, providing proactive advice and portfolio insights Portfolio‑wide performance, budgeting, forecasting and financial management Operational excellence across all properties - maximising income and controlling expenses Lease administration, tenant relationships, critical dates and arrears performance Facilities management, risk management, safety and compliance Onboarding and transition of new properties, including acquisitions and commissioning Leadership, coaching and development of a high‑performing PM team Qualifications & Experience Senior-level experience in commercial property management, ideally across retail, institutional or multi-site portfolios. Proven experience managing large, complex portfolios and leading multidisciplinary teams Strong commercial acumen with deep knowledge of budgeting, financial reporting and performance analysis Clear, confident communication and strong relationship‑building skills A strategic mindset and ability to make sound decisions in complex situations Real Estate Certificate of Registration / Licence as required. So, what's in it for you? Industry leading parental leave with free onsite kids school holiday program True work/life balance with hybrid working, flex time, flex leave - tell us how you want to work A range of educational, financial, lifestyle, health and wellbeing benefits and programs, corporate partnerships and discounts, CBRE Cares Foundation, competitive leave offerings and paid volunteer days You'll form an integral part of an enormously successful team who outperform in the market year on year and is working hard on making a positive impact Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service, and excellence - and we value the diverse perspectives, backgrounds, and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. We are striving to remove barriers and improve the employment prospects of people with disability or long-term health conditions. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. Please note the successful applicant will be required to undertake pre-employment background screening by our external third-party provider. We look forward to hearing from you! WeAreCBRE Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the CBRE team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Strategic partnership management Performance management ⚙️ Operational excellence Key Strengths Commercial property management Financial management Leadership and coaching Strategic decision-making ️ Communication skills Real Estate Certificate A Final Note: This is a role with CBRE not with Hatch.
