Position : Retail Manager (2 positions) Type : Full-time Employer : Jolly & Ruchi Investment Pty Ltd Location : Melton VIC 3337 Salary : $76,500 to $80,000 plus superannuation per annum About the Business: Jolly & Ruchi Investment Pty Ltd is a leading operator of Subway franchises in Victoria, currently managing 28 stores with plans to expand to 38 by the end of this year. Specialising in the quick-service restaurant sector, the company delivers fresh, made-to-order sandwiches, salads, and wraps using high-quality ingredients to customers across the state. With a strong reputation for operational excellence, food quality, and customer satisfaction, Jolly & Ruchi Investment values integrity, teamwork, and continuous improvement. The organisation fosters a supportive, dynamic workplace culture that encourages professional growth, collaboration, and a passion for delivering exceptional service in a fast-paced retail environment. About the Position: The Retail Manager is a key leadership role responsible for the day-to-day management and overall performance of a Subway store within Jolly & Ruchi Investment Pty Ltd. This position oversees all aspects of store operations, from team leadership and customer experience to financial management and compliance, playing a critical part in driving business success and supporting the company’s expansion goals. The role is essential in maintaining brand standards and achieving operational targets in a high-volume retail setting. Key Responsibilities: Oversee store operations management to ensure efficient, clean, and compliant daily functioning in line with Subway standards and company procedures. Provide staff supervision and leadership, including training, mentoring, scheduling, and performance management to build a high-performing team. Manage customer service delivery to maintain high levels of satisfaction and promptly resolve any complaints or issues. Handle financial and cash management, including accurate transaction processing, banking, reporting, and cost control. Manage inventory and stock control through effective ordering, stock rotation, and waste minimisation practices. Ensure compliance with all food safety regulations, health and safety requirements, and relevant legislative standards. Support business development through sales growth initiatives, local marketing, and strategies to enhance store profitability. Requirements : Australian citizens and permanent residents are encouraged to apply. Diploma in Business Management, Retail Management or a related discipline. Minimum two (2) years of experience in a retail management or supervisory role, preferably in a similar retail environment. Strong leadership and team management skills with the ability to motivate and develop staff in a fast-paced setting. Excellent customer service focus and interpersonal communication skills. Proficiency in financial management, cash handling, and reporting. Sound knowledge of inventory management and stock control processes. Demonstrated understanding of food safety standards and regulatory compliance. Ability to work flexible hours, including weekends and public holidays. How to Apply: To apply, applicants must submit their resume with a valid email address through this online portal. Only shortlisted candidates will be contacted.
