Description The Access Hardware story began in 1975 as a family owned and operated company and has been Australia’s leading supplier of commercial door hardware, locksmithing, and security solutions for 50 years. With 350 team members nationally and the recent acquisition of API Access & Security, we are now the largest commercial locksmith and security network in Australia — and we’re growing. Skills And Experiences At Access Hardware, we’re proud of our inclusive, friendly culture and are excited to welcome a new team member to our Brisbane Trade Sales team. About the role As part of our store‑based Trade Sales team, you’ll support tradespeople by helping them find the right products for their projects. Don’t worry if you don’t have industry experience, we’ll provide on‑the‑job training and ongoing support to help you succeed. Your responsibilities will include: Providing friendly, helpful customer service in store, over the phone and via email Assisting customers with product information and solutions Preparing and following up sales quotes Processing sales and purchase orders Managing customer order details and ensuring a smooth experience About you: This role is ideal for someone eager to learn and grow. You will: Be a team player with a great attitude Have some customer service or retail experience (preferred but not essential) Good communication skills Able to multitask in a fast-paced trade business Be willing to learn new products and systems Experience in trade or architectural hardware is a plus, but not required – training will be provided Why Access Hardware? Because our people really do make it a great place to work. Paid Parental Leave Paid Birthday Leave Ongoing training and development to support you Employee Assistance Program (EAP) for you and your family Learn more: www.Accesshardware.com.au Aboriginal and Torres Strait Islander peoples are encouraged to apply. The successful candidate will be required to provide a current National Police Clearance.
