Introduction About the company Envirolab Group, comprising Envirolab Services, MPL Laboratories and Labtec Auckland, provides a broad range of laboratory testing services such as environmental chemistry, microbiology, asbestos, workplace exposure & air monitoring and product formulation and agrichemicals. We are a NATA-accredited laboratory servicing Environmental Consultants, Mines, Occupational Hygienists, Government Departments, Industry, and the general public by providing great service and quality. Description About the Role We are seeking a full-time Sample Receipt Officer to join our Perth team at our newly developed Canning Vale facility, working on-site from 11:00 am – 7:00 pm. In this role, you will work closely with both internal teams and external clients to ensure work orders and samples are accurately logged into the laboratory database. This position is well-suited to someone who enjoys a predominantly computer-based role, working with systems while delivering excellent customer service in a fast-paced team environment. Key Responsibilities Review Chain of Custody (COC) documentation to ensure completeness Sample ordering and addressing non-conforming samples with clients Register and log client samples and work orders accurately in laboratory systems Respond to client enquiries via phone and email Liaise with laboratory teams to resolve sample or documentation issues Maintain accurate records and update client information Skills And Experiences About You You will likely bring: Experience in customer service, administration or laboratory operations Strong attention to detail and data accuracy Ability to manage multiple tasks and meet deadlines Good communication skills and confidence in dealing with clients Strong problem-solving skills and a proactive attitude Experience using databases or systems (LIMS experience is advantageous) Why Join Us? Work with a supportive and collaborative team Opportunity to grow your skills and develop within the organisation Exposure to a fast-moving laboratory and technical environment Stable and growing business with a strong industry reputation On-site parking available Apply Today If you enjoy working in a structured, team-focused environment and take pride in delivering quality service to clients, we’d love to hear from you.
