Closing date: 11:59pm AEST on Wednesday 22 April 2026 Status: Permanent Full-Time (38 hours per week) Salary: From $106,852 per annum 12% superannuation Randwick City Council is an innovative and progressive Council committed to serving our vibrant community on the eastern beaches of Sydney. Our Recreation Business Services team is seeking a Supervisor Business and Customer Service. Purpose: Provide effective leadership and oversight of the reception, administration, merchandise, and café operations at the Des Renford Leisure Centre and Heffron Synthetic Field. Ensure the delivery of high quality, professional, and timely customer service to all current and prospective customers, while upholding all centre operational policies and procedures. About the role: Oversee all administrative duties for DRLC in relation to stock control, safe food handling practices, purchasing within delegations, direct debit management, record keeping, swim school processes, customer feedback process and membership administration. Manage the day to day accounting functions, ensuring that financial procedures are followed in accordance with relevant legislation and Council policies. Ensure that self and all staff provide the highest level of customer service possible across a multi-functional area assisting patrons with sales, bookings and memberships and by providing up to date information at all times. About you: Experience in working in a supervisory role in a recreational facility. Experience in point of sale, stock systems and accounting software packages. Well-developed interpersonal and communication skills (both written and verbal) and experience in dealing with conflict situations. Further information: View the position description online or contact Yvonne Pretorius, Gym Supervisor, on (02) 9093 6351
