Zoom Recruitment are seeking experienced Customer Service Operators to join a busy and fast-paced operation based in Arndell Park . This role is ideal for someone who thrives in a high-volume call environment and enjoys delivering reliable, professional customer service. About the Role: In this position, you will be the first point of contact for customers, handling a high volume of inbound calls and supporting day-to-day operations. You'll liaise closely with internal teams to ensure accurate information is provided and customer enquiries are resolved efficiently. Key Responsibilities: Managing high volumes of inbound customer calls Responding to enquiries, bookings, and service requests Liaising with operations, logistics, and production teams Resolving customer issues in a timely and professional manner Accurate data entry and record keeping within internal systems About You: Previous experience in a high-volume inbound call environment Customer service experience within manufacturing, transport, or logistics is highly advantageous Strong communication and problem-solving skills Ability to remain calm and organised in a fast-paced environment Confident using computer systems and CRM platforms What's on Offer: 6 month contracts Monday to Friday roster Supportive team environment Convenient Arndell Park location If you're a reliable customer service professional looking to join a busy and essential industry, apply now through Zoom Recruitment .
