Permanent, Full-Time Position based on the Sunshine Coast Company Culture that supports and invests in progression opportunities Free Employee Gym Tennis Competitions Salary Packaging Options Based at our Forest Glen office on the beautiful Sunshine Coast, your role will see you supporting users through multiple channels including email, phone and face to face. You will be exposed to a broad range of the latest technology solutions, giving you the chance to expand your skills base. About the Role: Reporting to the IT Manager, you’ll work with the IT Team, providing support for our users who are across over 60 sites throughout southeast QLD and Northern NSW Operation and maintenance of the internal helpdesk and asset database Staff computer and mobile device support (Remote and on site) Remote access technology support (Remote Desktop, VPN etc.) Office 365 email and user account administration New user setup and provisioning Procurement of IT equipment Network maintenance and support Mobile Device Deployment Support (iOS) Multi-function printer support and setup About you: Proven experience in a Level 1-2 IT Desktop Support role with strong knowledge of desktop and mobile operating systems (Windows, iOS). Familiarity with Active Directory, Windows file security, Office 365, and networking (DHCP, DNS, VPN). Reliable, self-motivated, and able to work independently in a fast-paced environment. Excellent time management skills with a focus on process improvement and documentation. A valid Driver’s License and willingness to travel for work. Experience with Cisco Meraki, managing computer SOEs, Apple DEP and VPP, and MDM platforms – Highly regarded, but not essential Why work with Shadforth? Celebrate Milestones | Monthly Birthday Raffle, Personal Goals and Team Achievements Service Recognition Program | Recognition for your continual service with Shadforth ShadLife Programs | Regular programs offering Wellness and Awareness initiatives co-designed amongst the Shadforth Teams Shadforth are one of Queensland’s largest family-owned civil construction companies originating on the Sunshine Coast over 50 years ago. We have a strong presence across Queensland and Northern New South Wales where we have developed an outstanding reputation working across many sectors including residential and commercial subdivisions and major civil infrastructure, including roads and bridges. To Apply If you're interested in this role, click 'apply now' to submit an up-to-date copy of your resume. At Shadforth, we are committed to fostering an inclusive and diverse workplace. We strongly encourage applications from women, First Nations people, and individuals from all backgrounds. Our goal is to create a welcoming environment where everyone feels valued, respected, and supported to achieve their full potential. Checkout our website for other career opportunities -
