Who you’ll be working with At AC3, our purpose is to make technology real, and as leaders in secure multi-cloud solutions, we get to bring that purpose to life for our customers every day. We’re an Australian-owned ICT managed service provider with teams in Sydney, Melbourne, Brisbane, and Auckland, supporting more than 700 enterprise organisations and over 50% of the NSW State Government. Why join us? What sets us apart is our culture - people here have real relationships that go beyond work, and maintaining our awesome culture, supportive spirit, and belief that everyone is heard and treated with respect, is a top priority at AC3. We’re committed to a workplace that fosters open communication, flexible working arrangements, continuous learning, and providing support to get through life’s changing seasons. We live by the AC3 way - Work Wise, Work Humble, and Work Honest. Who are we looking for? The Billing Analyst is responsible for the accurate, timely and compliant preparation of customer billing and invoices in accordance with contractual terms, internal policies and governance requirements. The role supports revenue integrity and cash flow by ensuring billing data is complete, accurate and reconciled, resolving billing discrepancies, and contributing to continuous improvement of billing processes and systems AC3 is dedicated to grow the representation of women in technology and are warmly encouraged to apply. What you’ll do? Prepare and issue accurate customer invoices in accordance with contract terms, pricing schedules and billing cycles Support month‑end close activities relating to billing and accounts receivable Maintain accurate billing records and supporting documentation Prepare billing and revenue reports for finance and management review Analyse billing trends, error drivers and process inefficiencies What we'd love to see? Experience with NetSuite ERP system Strong understanding of billing and invoicing processes Sound reconciliation and data validation skills 3 -5 years’ commercial experience in a mid-market organisation Experience in the IT industry Even if you don’t check every box, your passion and curiosity matter. If this role excites you, we would love to see your application What will you gain? Company benefits including discounted lifestyle services such as health insurance, salary packaging, hybrid work, and half-day Fridays once a month* A culture built on respect, where you can flag conduct that feels off and rely on a fair, confidential process that prioritises your safety and wellbeing. Join supportive colleagues in groups such as Rise Up: a networking group for women in tech to learn in a positive and safe environment and Speak Up Advisors: a group who help maintain a safe space for raising concerns. Flexible Hybrid work options and real work life integration $85,000 Superannuation Convenient CBD location with modern offices
