The Company Established in 1997, today VAE Group is one of Australasia largest commercial HVAC solutions companies with over 390 employees across 12 office locations in Australia, New Zealand and Papua New Guinea. Our growth and success are built on providing Smarter HVAC Solutions with a promise of ‘Built in Certainty’ every time. With a reputation for delivering top-notch solutions, we thrive on teamwork, growth, and a little fun along the way. We pride ourselves in trust, integrity and our relentless focus on safety while fostering a strong people-focused culture. What we offer Company vehicle/car allowance E-toll tag Electronic tablet Mobile Phone Uniforms Referral bonus Field Service Quote (FSQ) incentives 1 roster day off (RDO) each month Financial Wellness Programs Discounted Private Health Insurance Exclusive employee offers and benefits via our platform - The Vault Hands on training and development through great projects Flexible Working Environment Great team culture – team sports, regular social activities, family friendly Strong Safety Focus Employee Assistance Program (EAP) – immediate family included The Role Reporting to the Customer Account Manager and based in Darra, theMechanical Service Technicianwill be responsible for performing hands on maintenance to all HVAC systems and working on various ongoing and upcoming jobs in the SEQ region. The successful candidate may be based in Brisbane but must be willing to travel in the SEQ region. Some of the key responsibilities will include: Conduct detailed inspections of buildings/sites Diagnose and rectify electrical or control faults in HVAC systems and components Plan general electrical maintenance and repair work as required Provide quotations for service job or installation works Provide technical support as required Develop strong relationships with customers What makes you stand out Successful candidate will demonstrate their experience in HVAC service, an understanding of the challenges of working in a dynamic and fast-growing business and the following attributes: Possess relevant State and National Trade Licences (including, but not limited to, Construction Induction, CPR/LVR, Driver Licence, Mechanical Services Occupational Licence, Refrigerant Handling Licence, Restricted Electrical Work Licence, Working with children card, etc.) Ability to collaborate with a multi-disciplinary team. Provide a high-level technical service to customers Good written & verbal communication skills Exceptional customer service skills Financial competency Exceptional time management Ability to work under pressure Culture Most importantly the candidate will be able to demonstrate how they work within the VAE company values of Energy, Synergy and Success . We are proud of the VAE Group culture and it is key to the company's significant growth & low employee turnover. Diversity & Inclusion At VAE we commit to building and fostering an inclusive culture that promotes and values diversity. We provide equal opportunities for great people from variety of backgrounds & cultures as we believe our diverse and engaging workforce drives innovation. We’re searching for like-minded people that complement our core principles and company culture. If you are seeking career progression in a great workplace, please apply and join us at VAE!
