ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. The Salvation Army Stores are vibrant places where great things happen: generous people donate amazing items, customers enjoy an ever-changing selection of goods, volunteers gain friendships and share experiences, all whilst raising much-needed funds to assist the most vulnerable in your community. Most of our stores have a furniture delivery and donation collection service, which requires skilled, logistical and physically fit Drivers and Driver Assistants to match the demands of this role. The Driver’s Assistant plays a key part in supporting the Driver, not only assisting the Driver in manoeuvring goods, but also providing navigational and customer contact assistance. The Driving team also works closely with Retail Warehouse or Store Donation Sorting Team Members to ensure an orderly and safe intake and storage of donated goods, as well as assist with managing waste and recycling. What makes this role is the variety that each day brings and seeing the generosity of the community in their support of The Salvation Army. Key responsibilities Driving assistance and goods handling: Bringing initiative and ability to anticipate the Driver’s needs, assist with navigation and customer phone contact, as well as providing a professional, safe and reliable collection/delivery and storage of goods. Vehicle care: Assist the Driver in ensuring the vehicle is safe and fully operational by regularly checking tyres, fuel levels and monitoring oil and water levels. Diligently ensure vehicle is checked before each shift and rectify any issues before collecting donations, reporting issues and repairs to . Administration: Assist the Driver in filling in the vehicle log book and ensuring an identification badge and uniform is worn at all times. Communications: Ensure customers and donors are provided updates on collection/delivery times; assist with communicating to regarding any concerns that may arise or if regular service is due. Child Safety: This role is not expected to interact with children so ensure donors/customers are aware that a parent or guardian must be supervising if there are children present at the collection/delivery location. Qualifications and skills (desired/required) Good communication skills are required Customer service experience highly regarded Background checks play an important part in our commitment to being a safe organisation. Where an applicant has disclosable history, the selection process includes a fair assessment and a risk management approach. Collection of personal information is handled per our privacy and confidentiality policies. Below is what is for this role : As this role has access to significant TSA assets and equipment, as well as access to private property, it requires a Police Check The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value and include people of all cultures, languages, abilities, sexual orientations, gender identities, gender expressions and intersex status. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child related roles will require the successful completion of a Working with Children Check. Additionally, certain volunteer roles may require a Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration.
