The opportunity we have available The National Sports Tribunal (NST) is a key part of the Australian Government's sport integrity strategy, providing a fair and transparent forum for resolving sporting disputes in Australia. We offer a range of dispute resolution options - arbitration, mediation, conciliation and case appraisal - to help national level sporting bodies and their participants resolve disputes efficiently and affordably. The NST is seeking applications from suitably qualified candidates to be appointed as a Case Manager to support the NST's strategic and operational priorities. The key duties of the position include What will you do? This role has two primary functions, to provide case management services and support for matters coming before the National Sports Tribunal (NST); and in conjunction with the Principal Case Manager, provide support to NST operations. Key Responsibilities: Reviewing and assessing applications to determine if they meet the NST's statutory requirements. Communicating with parties about processes, timeframes, and requirements. Liaising with NST Members to ensure the smooth and efficient management of disputes. Conducting research and analysis of issues for NST Members from time to time. Ensuring compliance with workflow tracking of matters including maintaining records and files in TRIM. Arranging hearing room facilities, translation services, transcription services, etc. Contributing to strategic solutions, problem solving and issues management in relation to client service delivery. In conjunction with the Principal Case Manager, providing support to the NST, including: Providing timely, accurate and consistent information and advice on the NST's jurisdiction and processes; Assisting Members and the CEO/Deputy CEO with the application of the NST's statutory framework; and Providing analysis of the NST's policies, as well as the dispute resolution policies of NSOs and peak bodies. Liaising and engaging with stakeholders in the sport sector, including National Sporting Organisations, and sport Peak Bodies and athlete organisations. Leading activities and projects to support and promote the efficient and effective operation of the NST, including procurement, contract, and stakeholder management. Providing high quality program and policy advice for the senior executive. Preparing a range of written materials for different audiences including correspondence, file notes, briefings. Other duties as required. Who are we looking for? The successful candidate for this position will be able to demonstrate their capability against the APS 6 Work level standards . To be successful in this role, you will need to demonstrate: Ability to apply legislation and policies - legal qualifications or experience in a legal setting is required. Written and verbal communication skills of a high order, including strong interpersonal and communication skills and ability to develop and maintain effective internal and external working relationships. Strong analytical and problem-solving skills with a strong attention to detail and sound judgement. Excellent planning and organisational skills, including the ability to manage competing priorities and tight deadlines and deliver work to a high standard. Demonstrated personal drive, integrity, and professionalism. Ability to work independently and collaboratively to produce high quality work. Demonstrated ability to lead and support team members, including the ability to develop capability through coaching and mentoring.
