About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world. Retail, Consumer & Auto (RCA) provides specialised contract warehouse and distribution services to a range of industries across the globe including Consumer & Beverages, Specialty Retail, Auto and FMCG. We offer our customers an array of robust and flexible logistics and warehouse distribution solutions in the third-party logistics (3PL) market. EOI - Operations Supervisors – Kemps Creek, NSW - AMAZON As we prepare to launch our new Distribution Centre contract in Kemps Creek, we’re expanding our high‑performing team and are seeking several critical roles to help drive operational efficiency, team engagement and a great customer experience. Multiple Shift Patterns – Monday to Friday 06:00am – 2:00pm – Inbound and Outbound – IXD and AWD 08:00am – 4:00pm – Inbound AWD 10:00am – 6:00pm – Dispatch and Outbound – IXD and AWD 2:00pm – 10:00pm – Outbound Job Description / The Role – Toll Group are looking for an experienced Operations Supervisor to join our Retail and Consumer division based in Kemps Creek, NSW. You will play an essential role in maintaining and creating a high-performing, positive, and safety-obsessed team culture. As an Operations Supervisor, you’ll lead day-to-day warehouse activities to ensure all work is completed safely, accurately and in line with Toll and legislative requirements. You’ll guide, support and develop teams, drive operational performance, and ensure our customer experiences the highest level of service. This is a key leadership role where customer excellence and operational efficiency all come together, and you will need to drive high standards whilst ensuring the site is being run safely and efficiently within a dynamic Distribution Centre where no two days are the same, and continuous improvement is part of the culture. Key Responsibilities and Duties, but not limited to: Direct, coordinate, and supervise warehouse operations to achieve service objectives. Plan and coordinate activities autonomously to achieve daily results and contribute to strategic goals. Build and enhance team capabilities, ensuring high standards of work and safety. Identify and develop opportunities to grow the business with innovative solutions. Assess customer needs and provide effective solutions, ensuring long-term commitment to Toll. Supervise and guide team members, providing direction and training. Coordinate work activities and ensure department throughput is maximised. About You: Extensive experience in logistics and warehouse supply chain management. Strong understanding of warehousing and management systems (WMS). Ability to identify and remedy operational inefficiencies. Excellent communication and leadership skills. Commitment to safety and environmental sustainability. Proficiency in managing business plans and KPIs. At Toll Group, we are committed to fostering a culture of excellence and continuous improvement. We offer a dynamic and supportive work environment where you can grow your career and make a significant impact. If you have the skills and experience we are looking for, we would love to hear from you. Apply now and join us on our journey towards operational excellence! What moves you? At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000 people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further. Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up. At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities. To find out more about us visit www.careers.tollgroup.com You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.
