Job description The Role: Manage inbound and outbound collections across your portfolio Negotiate realistic and sustainable payment arrangements Handle objections, disputes, and sensitive conversations Maintain accurate and compliant account notes Monitor accounts and identify risks or opportunities early Contribute positively to team performance and culture What You’ll Bring: Previous collections experience (essential) Strong communication and negotiation skills Ability to manage a range of customer situations Understanding of compliance and responsible collections practices Target-driven with strong attention to detail Team-focused with a positive attitude What’s on Offer: Competitive salary with performance-based bonuses Full-time, permanent opportunity Start date - as soon as possible Monday to Friday | 7:30am – 4:30pm or 10:00am – 6:00pm Convenient South Brisbane location (no CBD commute) Clear expectations and structured processes Ongoing development and progression opportunities Please reach out to with any questions.
