About FYI: FYI is a product-led SaaS company built by accountants, for accountants. Our platform unifies cloud document management, automation and practice management into one intuitive solution, helping firms eliminate manual processes and focus on higher-value work. Behind our product is The FYI Way. Our operating system built on clarity, consistency and excellence. We scale with structured processes, automation and AI, clear expectations and measurable outcomes that keep teams aligned and performing at a world-class standard. The position: We’re looking for a Product Manager to define and deliver meaningful product outcomes that create real value for our clients and support FYI’s strategic growth. You will own the direction and performance of key areas of the platform, ensuring roadmaps are driven by customer pain points, evidence and measurable impact. Working closely with Engineering, Delivery, Support and Client Success, you will embed structured discovery, disciplined prioritisation and predictable execution to strengthen product maturity across FYI. This is an exciting opportunity for someone who understands accounting workflows and has a true passion for technology, to grow their career as we continue to deliver world-class SaaS products and scale our global team. Key responsibilities: Own product outcomes end-to-end, from discovery and definition through delivery, launch, adoption and iteration. Develop and maintain a roadmap driven by customer pain, strategic priorities and evidence-based decision making. Translate client insights into clear product requirements, user stories and acceptance criteria that are delivery-ready. Lead cross-functional alignment across Engineering, Delivery, QA, Design, Support and Client Success to ensure clarity and accountability. Define measurable success criteria for initiatives and track performance against customer and business impact. Champion high-quality, user-centred experiences while proactively identifying risks and improving product operating rhythms. About you: 5 years’ experience in the Accounting industry or Product Management in SaaS. Proven track record delivering complex software products from discovery through to launch and adoption. Strong prioritisation capability grounded in customer value, evidence and strategic impact. Experience partnering closely with Engineering and Delivery teams in agile environments. Strong analytical and problem-solving skills with a data-driven mindset. Excellent stakeholder management and communication skills, with the ability to lead through influence. You’ll need valid working rights in Australia and the ability to complete satisfactory background and verification checks, as part of our standard recruitment process. Why work for FYI? Highly competitive remuneration aligned to your experience and impact. Work remotely from Sydney or a flexible hybrid arrangement from Adelaide. Professional development opportunities to accelerate your growth as FYI continues to expand globally. Paid Parental Leave, celebration leave and additional leave at key service milestones. Regular team events and company retreats that build connection and alignment. Access to modern technology, working spaces and the tools you need to do your best work. A supportive, high-performing culture where your ideas are encouraged and recognised. How to apply: If you are driven by impact and excited to help lead what comes next at FYI, we would love to hear from you. Please submit your resume and a brief cover letter, outlining your alignment to this position and why you want to join FYI. Our promise is a fair and considerate recruitment process. You’ll always hear an outcome from us, and we’ll share feedback where we can.
