JOB DESCRIPTION Join Hilton Adelaide – Deliver World-Class Events in the Heart of the CBD We’re currently recruiting a Business Development Manager to join our dedicated Sales team at Hilton Adelaide. If you're passionate about creating exceptional client experiences, thrive in a fast-paced environment, and love strategically selling, we want to hear from you. Hilton Adelaide is centrally located, overlooking Victoria Square. The hotel has 377 rooms ranging from guest rooms to the executive floor and suites. Hilton Adelaide offers unrivalled conference and events facilities comprising of 19 meeting rooms. It is the only 5-star hotel in Adelaide able to host 500 delegates to meet, eat and sleep, all under one roof. What Will I Be Doing? The Business Development Manager is responsible for identifying, developing, and securing new business opportunities to drive revenue growth across rooms, events, and ancillary services. This role focuses on building and maintaining strong relationships with clients, travel partners, and industry stakeholders while creating long-term business strategies aligned with the hotel’s commercial objectives. The role combines strategic planning, relationship management, market intelligence, and executional excellence, with an emphasis on sustainable revenue growth and corporate, MICE and leisure market share expansion . Your key responsibilities will include: Develop and execute a business development strategy targeting local, regional, and national clients including Corporate Companies, PCO’s Corporate and Leisure FIT, Travel Managers and Travel Management Companies. Identify new business opportunities in line with hotel positioning, brand, and commercial objectives. Collaborate with the Director of Sales & Marketing to align corporate acquisition strategies. Conduct market research, competitor analysis, and industry trend monitoring to inform strategy and prioritise target accounts. Establish key performance metrics to measure the success of business development initiatives. Relationship & Account Management Develop and maintain strong relationships with key accounts, PCO’s leisure and corporate travel managers, and decision-makers. Identify and secure new clients across multiple sectors. Manage and nurture pipeline activity from lead generation to contract negotiation and closure. Maintain regular contact with existing clients to ensure high levels of satisfaction and repeat business. Liaise with internal departments (Operations, Sales, Marketing, Events) to ensure client requirements are met. Sales & Revenue Generation Deliver revenue growth targets through new corporate account acquisition and expansion of existing accounts. Negotiate contracts, agreements, and corporate rates in line with hotel policies. Collaborate with Marketing to develop campaigns, offers, and promotions that attract corporate clients. Ensure accurate and timely reporting of sales activity, pipeline, and revenue projections. Networking, Industry & Events Represent the hotel at corporate, industry, and networking events to build awareness and generate leads. Participate in industry associations, exhibitions, and conferences relevant to corporate and leisure travel, MICE and business markets. Organise client events, site inspections, and familiarisations to showcase the hotel offering. Market Intelligence & Reporting Monitor competitor activity, market trends, and pricing strategies to identify opportunities and threats. Maintain accurate CRM records and update pipeline activity regularly. Produce reports on business development performance, revenue contribution, and ROI on corporate initiatives. Provide insights and recommendations to senior management on market trends and client needs. Leadership & Collaboration Collaborate with Sales, Marketing, and Operations to ensure integrated commercial strategies and client satisfaction. Work closely with Finance and Revenue teams to maximise yield and profitability from all market segments. What We’re Looking For Strategic business development and sales expertise Strong relationship management and negotiation skills Analytical and data-driven decision-making Excellent communication and presentation skills CRM proficiency and pipeline management expertise Knowledge of hospitality, travel, and MICE markets Team leadership and cross-department collaboration Qualifications & Experience Tertiary qualification in Business, Sales, Hospitality, or related discipline Minimum 5 years’ experience in corporate business development or sales, ideally within hospitality or B2B markets Proven track record in achieving revenue targets and developing long-term client relationships Benefits Monthly dry-cleaning allowance of your business wardrobe Team Member Travel Program: discounted hotel nights from $70 per night around the world with GO HILTON Excellent work environment and culture 25-40% off Food and Beverages Discounted Bupa health cover Year-round recognition Opportunities for career progression within our team Access to Hilton University training, offering more than 2500 learning programs Career development planning and opportunities Annual Leave: 4 weeks in additional to public holiday allocation What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Ready to deliver unforgettable events with a world-class team? Apply now and join Hilton Adelaide’s Sales tea
