This is a Department Supervisors (NSW) role with MUJI Retail (Australia) Pty Ltd based in Sydney, NSW, AU MUJI Retail (Australia) Pty Ltd Role Seniority - junior, mid level More about the Department Supervisors (NSW) role at MUJI Retail (Australia) Pty Ltd Introduction: MUJI is a globally recognised brand, originally founded in Japan in 1980. MUJI offers a wide variety of good quality, environmentally friendly products which range from apparel and household goods to food and even houses. There are more than 800 stores around the world, and in 2013, MUJI was introduced to Australia by its parent company - Ryohin Keikaku Co., Ltd - https://www.muji.com/au/ Description: Are you passionate about people, curious about the future of retail, and ready to step into a leadership role with a global brand? MUJI Retail Australia are looking for Department Supervisors to join our teams in New South Wales (The Galeries) and Victoria (Emporium, Chadstone, and Knox)! At MUJI, we are about more than just products. We empower our customers to live more simply, sustainably, and mindfully. When you join us, we will equip you with the training and mentorship you need to lead your department with confidence and purpose. As a Department Supervisor, your core responsibilities will be to: Deliver warm, thoughtful service that helps customers find what they need and discover what they love Guide and support the team on the shop floor to deliver exceptional customer experiences Work closely with your team and leaders to create a positive and productive work environment Create beautiful functional spaces and promote visual merchandising aligned with MUJIs simplicity and minimalist ethos Monitor and manage inventory levels for smooth functioning of the store Contribute to creating a positive working environment through effective communication and teamwork We are seeking motivated individuals who: Are looking to build a long-term career with MUJI and grow into future roles like Assistant Store Manager Are aspiring leaders with a genuine interest in developing your leadership and people skills Show high potential by embodying MUJI’s values, and proactively contributing to the success of your team and the wider company Are flexible and available to support the team across various shifts, including weekends and busy periods What's in it for you? Receive regular mentorship, coaching, and structured training to build your skills Open doors to future leadership roles such as Assistant Store Manager, Store Manager or Store Support Service roles Help shape MUJI’s future by influencing culture and sharing your ideas for improvement The chance to grow your professional profile within a global brand If you are ready to grow your career with a brand that values mindfulness and simplicity, we want to hear from you! Important Note: You may be required to work at other MUJI locations to support the business; however, this will always be discussed with you in consultation before any changes are made. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the MUJI Retail (Australia) Pty Ltd team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Delivering customer service Guiding the team Promoting visual merchandising Key Strengths Customer service Leadership Visual merchandising Inventory management Communication ⏰ Flexibility A Final Note: This is a role with MUJI Retail (Australia) Pty Ltd not with Hatch.
