About Us : Toora Women is a not-for-profit organisation that has been delivering gender-specific services to women in the ACT and surrounds since 1982. Our purpose is to support, connect and advocate for Canberra women who are impacted by domestic violence, homelessness, institutions and substance dependency to create better life outcomes and community change. Toora helps women, trans women, and other feminine-identifying people living with trauma through experiencing any combination of: Homelessness Domestic violence Alcohol and substance dependency, and Connection with the corrections system. Our current domestic violence, homelessness and AOD health treatment programs range across a variety of settings, such as crisis support, transitional accommodation, day programs, counselling including parenting counselling through ParentLine, and outreach support. Toora is committed to providing an environment where women, non-binary and feminine-identifying people have the opportunity to empower themselves, with experienced professional support, to achieve their goals for secure housing, recovery from substance misuse, safety from family violence, healing from trauma and where possible and appropriate, the restoration of their families. About You : Diploma level qualification in relevant field (AOD, Community Service or Mental Health) and 5 years’ sector experience - Desirable but not required Bachelor level qualification in relevant field (Social Work, Social Science, Health or Psychology) and 3 years’ sector experience - Desirable but not required Position Summary : The Case Coordinator will ideally possess specialised AOD expertise and knowledge to work towards alleviating the effects of AOD dependency and its contributing factors through the provision of therapeutic case management to Women accessing the Toora AOD program. This position will provide a variety of service delivery to support single women, or women with accompanying children, who are accessing the residential rehabilitation program, supported accommodation or outreach services. Key Requirements : Current drivers license Working with Vulnerable People registration National Police Check Job Responsibility : KEY RESPONSIBILITIES AND CAPABILITIES Regular work week, Tuesday to Saturday (Weekend rates apply for Saturdays) Provide crisis, transitional and outreach support to women who are accessing AOD Services within a case management framework, including developing case management plans. Maintain a designated caseload of clients with complex or co-morbid presentation utilising specialist skillset, set autonomous priorities and monitor workflow. Plan, coordinate and facilitate women’s groups and projects, including budgeting and allocation of resources, as directed. Demonstrated capacity to work with challenging behaviours and crisis situations. Be committed to providing quality programs and excellent services and support that represent leadership and innovation. Well developed communication skills with an ability to adapt communication to suit diverse stakeholders Able to build strong relationships and work cooperatively, identifying and overcoming barriers to collaboration. Ability to stay calm under pressure and manage own emotions even in difficult situations. Resilient and adaptable, able to respond to challenges in a positive manner and be flexible to change. Computer skills in Microsoft Office. The filling of this role is intended as a special measure under section 8 of the Racial Discrimination Act 1975 (Cth) and relevant provisions of the Discrimination Act 1991 (ACT). Under section 33B of the Discrimination Act 1991 (ACT), this position is open to women only as a genuine occupational requirement. Only Aboriginal and/or Torres Strait Islander women are eligible to apply. Job Functions : Community development Job Benefits : 5 weeks annual leave Superannuation on top of salary free onsite parking Selling Point : Join an organisation driving change for women in Canberra Contact : Shannon Jones
