This is a Administration - Permanent Reliever role with Hunter New England Local Health District based in East Maitland, NSW, AU Hunter New England Local Health District Role Seniority - junior More about the Administration - Permanent Reliever role at Hunter New England Local Health District Employment Type: Temporary Full Time until February 2027 Position Classification: Administration Officer Level 2 Remuneration: $66,608.03 – $68,817.27 per annum Super Hours Per Week: 38 Requisition ID: REQ640843 Location: Maitland Hospital Applications Close: Sunday 22nd March 2026 Join Maitland Hospital and Make a Difference Every Day Maitland Hospital is seeking a motivated Administration Officer Level 2 to provide essential administrative and clerical support across a range of hospital services. This role offers the opportunity to contribute to the smooth operation of healthcare services in the Maitland and surrounding Hunter region community. Applicants are encouraged to demonstrate their skills, experience, and ability to work effectively in a dynamic hospital environment. About The Role As part of the Administration Team, you will support the smooth operation of hospital services including Emergency, Admissions, Outpatients, Switchboard, and more. Your work will directly contribute to efficient patient care, effective communication, and safe record keeping across the hospital. Key Responsibilities Act as the first point of contact for patients, staff, and visitors via phone, email, and in person Manage confidential records and filing systems with accuracy and discretion Prioritise and organise multiple tasks in a busy environment Support inter-hospital transfers, patient admissions, discharges, and billing processes Provide secretariat support for meetings including agendas, minutes, and video/teleconferencing Maintain detailed patient records to ensure compliance with legislation and safe care delivery Assist with rostering, bookings, and departmental communications to ensure smooth operations About You You are a highly motivated and professional individual who thrives in dynamic and fast-paced healthcare environments. You bring a strong sense of responsibility, adaptability, and commitment to delivering accurate and efficient administrative support. Key Strengths Include Demonstrated ability to manage confidential and sensitive information with the highest level of professionalism and discretion Proven capability to work effectively across a 24/7 rotating roster Exceptional attention to detail, accuracy, and organisational skills, particularly under pressure Ability to work autonomously while collaborating seamlessly within a multidisciplinary team Flexibility to adapt to changing priorities and support multiple departments efficiently Strong communication and interpersonal skills, fostering positive relationships with staff, patients, and visitors Benefits Exposure to a wide range of hospital departments and administrative processes Professional development and training opportunities Opportunities to step into higher-grade duties during relief periods Salary packaging options, Fitness Passport, and Employee Assistance Program (EAP) Paid annual leave, parental leave, and flexible roster arrangements Need more information? Click here for the Position Description Find out more about applying for this position For role related queries or questions contact Ian Bisby on Ian.Bisby@health.nsw.gov.au Additional Information To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa. We are unable to accommodate visa sponsorship for applicants requiring a visa for this position. An eligibility list will be created for future temporary full or part time vacancies. This position is full time; however, part time/job share arrangements may also be considered. Casual opportunities may be available for recommended applicants. Information For Applicants Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2 Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy. Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via nswhealth@salarypackagingplus.com.au or 1300 40 25 23. Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses. At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. Please contact Rebecca.Caldwell@health.nsw.gov.au for confidential support to ensure an equitable, barrier-free application process. Connect with us on Facebook and LinkedI Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Hunter New England Local Health District team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Acting as the first point of contact Managing records Supporting hospital operations Key Strengths Attention to detail ️ Communication skills Confidentiality management ⚡ Adaptability Team collaboration Organisational skills A Final Note: This is a role with Hunter New England Local Health District not with Hatch.
