Job Description As our Services Manager, you will support the day-to-day operations of our Tier IV Data Centre. By implementing and maintaining highly effective maintenance programs across all data centre systems (electrical, mechanical, fire, security etc.), you will ensure services are delivered in line with business needs and contractual obligations. You will play a key role in early detection of facility issues, engage third-party suppliers where required, and continuously identify improvements to maintenance contracts to drive efficiency and reduce cost. You’ll also get to participate in the on-call roster. What will you do: Oversee operation and maintenance of all electrical and mechanical systems, ensuring uptime of critical plant (chillers, UPS, generators) Participate in 24/7 on-call roster and support customer fault response Manage contractors and maintenance contracts to deliver best-practice outcomes Identify, escalate, and resolve plant issues via ServiceNow Conduct plant audits, testing, tuning, and planned preventative maintenance Ensure compliance with WHS, facility rules, certifications, and risk controls Maintain site documentation (SWIs, EOPs, as-builts) and version control Produce operational reports and recommend improvements Support commissioning of upgrades and infrastructure projects Build strong stakeholder relationships and support team development and training What will you need: Extensive knowledge of data centre operations, electrical/mechanical systems, rack management, design, and installation Strong understanding of high-density power, cooling approaches, and technologies Advanced knowledge of cabling, cable management, and quality assurance Familiarity with relevant codes, standards, and regulatory requirements Proficient in Microsoft Office; experience with BMS and building management systems Excellent planning, organisational, and analytical skills Strong written, verbal, and interpersonal communication skills
