This is a Business Improvement Analyst role with Bayside Council (NSW) based in Sydney, NSW, AU Bayside Council (NSW) Role Seniority - mid level More about the Business Improvement Analyst role at Bayside Council (NSW) Location : Bayside Council, Sydney, NSW, Australia Permanent Full-Time : 35 hours per week Become a key player in our internal management consultancy team, dedicated to driving service enhancements Salary: $98,342 - $110,143 pa superannuation : Enjoy working a 9-dayfortnight About Council At Bayside Council, we foster a positive, flexible, and inclusive workplace, ensuring both our employees and customers feel valued. With a commitment to transparency and integrity, we serve the community by delivering exceptional services that align with the best interests of Bayside. The Business Improvement team is responsible for ensuring our organisation is providing services that meet the needs of our stakeholders, and that those services are the best they possibly can be. Our team takes a people and process mindedapproach to delivering projects across the organisation. We strive to deliver positive improvements to the customer and community. About The Role As a Business Improvement Analyst at Bayside Council, you’ll act as an internal management consultant, analysing internal processes, identifying optimisation opportunities, and implementing initiatives that enhance customer satisfaction and community impact. Working collaboratively with a wide variety of stakeholders, you will ensure continuous quality improvement across the organisation. You can also expect to: Collaborate with teams across the organisation to streamline workflows, eliminate bottlenecks, and improve resource utilisation. Document and analyse business processes and requirements, technical functions, and user requirements to guide improvements. Contribute to service reviews, providing insights and recommendations to support ongoing improvement and best practice adoption. Lead and the delivery of improvement projects, ensuring timelines, budgets, and quality standards are met. Apply PRINCE2 methodologies within the Bayside Project Management Framework to ensure project consistency and success. About You We are looking for a someone who has: Strong written and verbal communication skills, with the ability to influence and manage stakeholders. Practical experience in business improvement, process analysis, or project management supported by a Bachelor’s Degree in Business, Commerce, Management or Information Technology. An analytical mindset, capable of identifying problems and developing innovative solutions. Excellent organisational skills, with the ability to manage competing priorities and deliver high-quality results. Our Benefits And Culture As an organisation, we pride ourselves in offering a flexible working environment centred on delivering great outcomes for our customers, whether internal or external. On top of the competitive salary, our people enjoy: 3 extra days off during Christmas each year 15 days sick leave each year 2 days health and wellbeing leave each year Gym membership discounts Additional parental leave entitlements for both parents Apply now Before submitting your application, please take the time to read the Position Description by clicking the paperclip button located in the top right section of this page. Please use MS Edge or Google Chrome to submit your application. If you have any issues opening the link, please contact us at support.erecruit@bayside.nsw.gov.au Closing date: Tuesday 17 March, 2026. Interviews will be completed after the closing date. Salary range: $98,342 to $110,143 per annum plus 12% superannuation Applicants may be required to satisfactorily undertake a Criminal History Check, Medical and/or Working with Children check in accordance with the position. Bayside Council is proud to be both an Equal Opportunity Employer and a Child-Safe Organisation. We are committed to fostering a diverse, inclusive, and safe workplace where all individuals regardless of background, experience, or identity, feel valued and respected. We also recognise the rights of children and young people to feel safe when accessing Council services, and we strive to maintain an environment that promotes their safety and wellbeing. All hiring decisions are based solely on individual merit and alignment with requirements of the role. Applicants can request a reasonable adjustment at any stage during the recruitment process by getting in touch with our Talent Acquisition team to discuss their needs in confidence. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Bayside Council (NSW) team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Collaborating with teams Documenting and analysing business processes Leading improvement projects Key Strengths ️ Strong written and verbal communication skills Practical experience in business improvement, process analysis, or project management Analytical mindset Excellent organisational skills A Final Note: This is a role with Bayside Council (NSW) not with Hatch.
