THE ROLE The Social Media Adviser will create and publish engaging and strategic social media content across the department's social assets. The Social Media Adviser will also respond to emerging issues as required and actively engage with the online community. Specifically, the role is responsible for: Producing social media content in support of public engagement priorities, campaigns and initiatives. Using social, design, and content expertise to tell compelling stories that engage audiences and key stakeholders. Contributing to the development and implementation of the department's social media content calendar. Channel management and governance, including scheduling social media content, content moderation, and emergency response as required. Developing and delivering rich, engaging, shareable, best-practice content for the department's social media channels. Preparing reports on social media activity for internal stakeholders. Keeping abreast of social media and design trends. Working closely with colleagues across the Branch and across all the department's social media channels, the Social Media Adviser will use the department's social media channels to plan, create and coordinate engaging and relevant content, contribute to follower conversations, report on social media activity and stay up to date with the latest social tools, trends and test new social media platforms. As required the Social Media Adviser will work with the leadership team to ensure effective communications services, support and resourcing during emergency, crisis and peak periods. ACCOUNTABILITIES INCLUDE Produce, write and publish engaging social content across all department social media channels in accordance with the social media strategy and editorial plan. Collaborate with stakeholders (internal and external) and work cross-functionally with other members of the Public Engagement team to develop and deliver engaging and strategic social content. Support the development and implementation of strategies and guidelines to establish best-practice, build engagement and inclusion, and manage risk. Please open the position description to read more. HOW TO APPLY Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria. Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process. Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening. For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs) Please apply to submit your interest in this position.
