Coolalinga, Darwin NT, Full Time, Hospitality Vacancy Listing Dates 3/03/2026 to 31/03/2026 Please Quote Reference Number 15614 Skilled Duty Manager wanted Full time role | 38 hours per week Join the team at Coolalinga Tavern At Coolalinga Tavern, we are seeking a professional and motivated Duty Manager with experience in hospitality management, preferably within hotels, motels, or similar venues. The role requires strong customer service skills, the ability to lead a team during shifts, and experience in front office and operational management. The ideal candidate will be comfortable working in a fast-paced environment, handling guest enquiries and issues, and ensuring compliance with Australian workplace health, safety, and licensing standards. Duties and Responsibilities : Hold, or be willing to obtain, a current NT Gaming Machine Manager's Licence and maintain a current Responsible Service of Alcohol (RSA) certification, ensuring full compliance with all relevant gaming, liquor, and hospitality legislation. Oversee all day-to-day operations of the venue, ensuring smooth, efficient, and high-quality service across all departments, including front office, housekeeping, food and beverage, gaming, and events/functions. Implement, monitor, and enforce company policies, procedures, and operational standards, ensuring compliance across the business. Provide hands-on leadership and supervision of staff, fostering a professional, accountable, and high-performing work culture. Inform staff of required operational resources and supplies to support smooth venue operations and maintain service standards. Financial oversight: prepare, monitor, and control budgets, manage revenue and expenditure, and ensure profitability targets are met. Purchasing and stock control: oversee procurement of goods and supplies, monitor stock levels, and implement cost-effective inventory management. Assist with guest bookings and prepare tables and seating arrangements to support smooth bar and function operations and enhance the customer experience. Identify and report safety hazards and risks to the Venue Manager to help maintain a safe work environment and support compliance with workplace health and safety requirements. Customer satisfaction and service outcomes: monitor guest feedback, resolve complaints, and implement continuous improvement initiatives to enhance service quality. Apply strong attention to detail, time management, and effective communication in all operational, supervisory, and managerial duties. Support staff development through training, mentoring, and performance management, promoting professional growth and maintaining a culture of excellence. Essential Requirements : Minimum of 1-3 years' experience in a hospitality environment (hotel, motel, pub or similar venue) Previous supervisory or duty management experience (preferred) Gaming and TAB experience (preferred but not essential) Happy, energetic and professional personality with strong interpersonal skills Positive "can do" attitude and proactive problem-solving ability Reliable and punctual with strong organisational skills Ability to work flexible hours including days, nights, weekends and public holidays High level of personal presentation and professionalism In joining us, you'll benefit from : Competitive salary package between $75,000 - $80,000 Ongoing, stable employment with a reputable hotel or motel group Supportive and professional team environment Opportunity to develop leadership skills and advance within the hospitality industry Exposure to varied operational areas, including front office, guest services, and venue management Flexible and dynamic work environment with opportunities to enhance customer service expertise Apply now through our online application form.
