Sales Administrator - Sales Team, APAC | Melbourne | Hybrid RLDatix (RLD) is on a mission to help raise the standard of care… everywhere. Trusted by over 10,000 healthcare organisations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it. Joining TeamRLD means being part of a global effort of over 2,000 team members making a difference in healthcare… every day. We’re searching for a Sales Administrator to join our Sales APAC team, so that we can ensure smooth and efficient sales operations. The Sales Administrator will support the sales team with administrative and operational tasks to enable the team to focus on driving revenue and delivering exceptional service to our clients. How You’ll Spend Your Time Prepare sales documents, presentations, proposals, and other materials to support the sales team in achieving their goals. Assist in generating sales reports, forecasts, and renewal documentation, ensuring issues are identified early and escalated promptly. Monitor digital news and relevant industry updates to surface insights for the sales team. Serve as a point of contact for customer inquiries, ensuring timely and accurate responses that relieve pressure on the sales team. Manage contracts, agreements, insurance requests, and sales collateral, maintaining organised and accessible documentation. Work closely with Finance on renewals, invoice queries, and discrepancies, acting as the operational connector between the teams. Maintain and update Salesforce and other sales databases, ensuring accurate reporting and data integrity. (Salesforce experience helpful but not essential.) Attend sales meetings, such as forecast reviews, to take notes, track follow‑ups, and ensure actions move forward smoothly. Schedule and coordinate meetings, prepare agendas and materials, and follow up on actions as needed. Provide general administrative support including calendar management, organising team events, and handling ad hoc tasks that keep the sales engine running efficiently. What Kind of Things We’re Most Interested in You Having Previous experience in sales administration, sales operations, executive assistance, or a similar role, ideally within software, tech, or SaaS environments. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and CRM tools. Excellent organisational and time management skills, with the ability to stay responsive and keep tasks from falling through the cracks. Strong attention to detail, especially when handling documentation, reports, and potential bid submissions. Clear and professional communication skills, enabling confident interaction with internal teams (Sales, Finance, Pre‑Sales) and customers where required. A proactive, “what can I do to help?” mindset and willingness to support a close-knit, highly collaborative team. Ability to work independently while also contributing positively to a team described as supportive, energetic, banter‑friendly, and protective of one another. Flexibility and adaptability within a busy, fast‑moving sales environment, with comfort switching between a variety of administrative and operational tasks. Openness to learning. By enabling flexibility in how we work and prioritising employee wellness, we empower our team to do and be their best. Key benefits include private health and group accident insurance, an Employee Assistance Programme (EAP) for confidential support, and Loyalty Awards for long‑service employees. RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, colour, religion, age, gender, national origin, disability, marital status or any other protected status. As part of RLDatix’s commitment to the inclusion of all qualified individuals, we ensure that persons with disabilities are provided reasonable accommodation throughout the job application and interview process. If reasonable accommodation is needed, please contact accessibility@rldatix.com. Salary offers are based on a wide range of factors including location, relevant skills, experience, education, and applicable certifications. Market and organisational factors are also taken into consideration.
