Do you want to work for a values-based, emergency service organisation that puts the community at the centre of everything we do? We are proud of the work we do in protecting lives and property, 24 hours a day, 7 days a week. With over 51,000 volunteers CFA strives to be an organisation of choice for volunteers and employees. We, embrace individuals with diverse skills, experiences, and backgrounds, recognising the unique value they bring to CFA. To learn more about the Country Fire Authority (CFA), we invite you to visit our About Us page. About the Role Reporting to the District Business Manager, you will be a proactive and valued member of the District Support Team based at the Wangaratta District office. This role plays a key part in supporting operations and providing high quality administrative and customer service support. Working closely with volunteer members and district staff, your responsibilities will include delivering front line customer service, office reception duties, processing accounts, stores and procurement activities and providing general office administration. You will be responsible for data entry and records management, supporting meetings and projects, managing emails and diaries and assisting with a range of administrative tasks as required. About You You are a motivated and enthusiastic administrator with demonstrated experience in office-based roles. You have strong proficiency in MS office, excellent attention to detail and effective time management skills. Confident and professional in your communication style, you are comfortable engaging with stakeholders at all levels and are able to work independently with minimal supervision. This is an excellent opportunity to gain valuable experience within CFA, contribute to meaningful work supporting volunteers and communities and take the next step in developing your career. Why choose CFA Meaningful Purpose: Your contribution truly makes a difference Work-Life Balance: Paid parental leave, generous leave provisions Growth Opportunities: Learning and development Flexibility: Hybrid work options with flexible work arrangements Discounts: Emergency Memberlink discounts on various services Wellbeing Focus: Health Ready programs, flu vaccinations Member Assistance Program: Access support across 8 service pathways Your Application Click the 'apply' button to access our online application form. Here you will be asked to provide personal and contact details and respond to employment-related questions. When applying for a position with CFA, please submit a cover letter and resume that demonstrates your qualifications, experience, key attributes and skills required for the position. Pre-employment Checks Offers of employment will only be made to candidates who: Successfully complete Reference Checks, a National Police History Check, Working Rights Check and hold a valid Working with Children Check. CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves. First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply. Applications close: 11:59pm 16 March 2026. If at any stage of the recruitment and selection process you require an alternative format to the application material or reasonable adjustment to the interview arrangements, please don't hesitate to contact the person listed on the ad or alternatively, email recruitment@cfa.vic.gov.au The Country Fire Authority (CFA) values your privacy. We will use the information you provide when you are applying for employment with us for the purpose of recruitment, selection, evaluation and appointment and to report on anonymised key metrics (e.g. diversity). The information we collect will be handled in accordance with privacy laws, including the Privacy and Data Protection Act 2014. You can view our Privacy Statement here. For access and correction of the information we have collected, contact recruitment@cfa.vic.gov.au
