This is a Child Protection Unit Administrative Officer Level 3 - REQ643878 role with NSW Health based in Sydney, NSW, AU NSW Health Role Seniority - junior, mid level More about the Child Protection Unit Administrative Officer Level 3 - REQ643878 role at NSW Health Employment Type: Permanent Part Time Position Classification: Admin Off Lvl 3 Remuneration: 71072.43 - 73287.41 full time equivalent base salary range (excludes super, leave loading and salary packaging) Hours Per Week: 20 Requisition ID: REQ643878 Location: Randwick Application Close: Midnight on 13 March 2026 Sydney Children's Hospitals Network is the largest paediatric health care entity in Australia. We care for thousands of children each year in our hospitals and in their homes — with one purpose in mind — to help young people live their healthiest lives. What You'll Be Doing To provide Secretarial and Administrative services to the Department. This includes assisting the team in their clinical roles e.g. scheduling appointments, transcription typing of clinical letters, answering and responding to telephone enquiries, managing referrals, processing invoices, bulk billing, updating and maintaining patient information via databases, coordinating clinics through the patient scheduling system, as well as organising patients files that are required for the medical teams, Healthroster data entry and roster creation through roster demand template/s for department staff members Exercising initiative in the application of established day to day work practices and procedures in the Department such as prioritizing workload and ensuring tasks are met within a timely manner. About You We’re looking for someone who: Demonstrates administration working experience within a medical environment. Demonstrates excellent communication, interpersonal skills and organisational skills, with internal and external stakeholders. Demonstrates typing experience with transcription equipment, with an accurate minimum typing speed of 60wpm. How To Apply Click ‘Apply Online’ and submit your application including: A resume detailing relevant knowledge, skills and experience (maximum 5 pages) Answers to the selection criteria in the Position Description Additional Benefits (for Eligible Employees) Salary packaging for tax savings Meal entertainment savings Accrued Day Off (ADO) for Full Time employees Access to the Employee Assistance Program (EAP) Fitness Passport Flexible Work Practice Opportunities Need more information? Click here for the Position Description Find out more about applying for this position Learn more about The Sydney Children’s Hospitals Network Aboriginal job applicants are encouraged to visit the NSW Health Aboriginal Recruitment tool, Stepping Up to assist in preparing your application. Further Contacts and Support For role related queries or questions contact Bernadette Walsh on Bernadette.Walsh@health.nsw.gov.au We recognise the value of Aboriginal staff providing health care to Aboriginal children and families that access the services we provide at the Sydney Children’s Hospitals Network. For Aboriginal candidates who would like to talk to SCHN’s Aboriginal Workforce Consultant, please contact SCHN-EA-AboriginalHealthDirectorate@health.nsw.gov.au For technical support please contact the customer services team on 1300 679 367. Child Safe Standards SCHN is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health’s commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse. Additional Information Applicants will be assessed against the essential criteria in Position Description. Please ensure that you review this document to understand the full requirements of the role. NSW Health is committed to accessibility and may provide adjustments to the recruitment and interview process as needed, including physical adjustments, interview setup, or scheduling needs. SCHN is an Equal Opportunity Employer that values diversity - we acknowledge the vibrancy that a diverse workforce brings to enhance both our workplace culture and our service delivery to children, young people and their families and carers. Employment of temporary visa holders is only considered if no suitable permanent resident or citizen is identified after labour market testing. Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency. Eligibility List An eligibility list may be created for future permanent part time and temporary part time vacancies. Find us on Facebook, Instagram, LinkedIn and YouTube. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the NSW Health team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Providing secretarial and administrative services ️ Managing patient information ⚡ Exercising initiative Key Strengths Administration experience in a medical environment Communication and interpersonal skills ⌨️ Typing and transcription skills Organisational skills Healthroster data entry Customer service skills A Final Note: This is a role with NSW Health not with Hatch.
