This is a Administration Officer - The Heart Centre for Children - Westmead role with Sydney Children's Hospitals Network based in Sydney, NSW, AU Sydney Children's Hospitals Network Role Seniority - mid level More about the Administration Officer - The Heart Centre for Children - Westmead role at Sydney Children's Hospitals Network Employment Type: Permanent Full Time Position Classification: Admin Off Lvl 3 Remuneration: 71072.43 - 73287.41 full time equivalent base salary range (excludes super, leave loading and salary packaging) Hours Per Week: 38 Requisition ID: REQ647565 Location: Westmead Applications close: Midnight on 19 March 2026 At the Sydney Children's Hospitals Network, every role helps children and young people live their healthiest lives. As the largest paediatric health service in Australia, we care for thousands of children each year, in hospital and at home. Our people are united by compassion, collaboration and excellence in care. What You'll Be Doing Coordination of busy outpatient clinics and patient procedures, ensuring excellent customer service and high quality administration, and providing administrative support for one or more senior clinical staff members. Eligible Employees May Access Salary packaging and meal entertainment benefits Accrued Day Off (ADO) for full time staff Employee Assistance Program (EAP) Fitness Passport Flexible Work Opportunities How To Apply Click ‘Apply Online’ and submit your application including: A resume (maximum 5 pages) outlining your experience Responses to the questions below: Provide an example from your work experience where you were required to complete multiple tasks with competing timeframes within the time limits imposed. Describe a complex customer service issue that you resolved under pressure. How did you approach this issue, what steps did you take to address the customers’ needs and what was the outcome? Child Safe Standards SCHN is committed to maintaining a child-safe environment that respects and upholds the rights of children and young people, in line with NSW Health’s commitment to the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse. Additional Information SCHN is an Equal Opportunity Employer that values diversity, recognising that a diverse workforce strengthens our culture and enhances the care we provide to children, young people and their families. Permanent NSW Health roles require Australian citizenship or permanent residency. Temporary visa holders may be considered where no suitable Australian citizen or permanent resident is identified. NSW Health vaccination and screening requirements must be met prior to commencement. An Eligibility List may be created for future permanent full or part time and temporary full or part time vacancies Need more information and support? Click here for the Position Description Find out more about applying for this position Learn more about The Sydney Children’s Hospitals Network Aboriginal and Torres Strait Islander people are strongly encouraged to apply. We recognise the value of Aboriginal staff providing health care to Aboriginal children and families. For application support, visit the NSW Health Aboriginal Recruitment tool, Stepping Up to assist in preparing your application, or contact the SCHN’s Aboriginal Workforce Consultant at SCHN-EA-AboriginalHealthDirectorate@health.nsw.gov.au For role related queries or questions contact Tanya Small on Tanya.Small@health.nsw.gov.au For technical support please contact 1300 679 367 Facebook, Instagram, LinkedIn and YouTube Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Sydney Children's Hospitals Network team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Coordinating outpatient clinics Providing administrative support Ensuring customer satisfaction Key Strengths Customer service ️ Administrative support Coordination ⏳ Time management Problem-solving Team collaboration A Final Note: This is a role with Sydney Children's Hospitals Network not with Hatch.
