About the role We are seeking a friendly and professional Medical Receptionist to join our dynamic team at Beerwah Surgery. As a casual Medical Receptionist, you will be responsible for providing exceptional customer service and administrative support to our patients and healthcare providers. This is a flexible role, with the possibility of casual or part-time hours to suit your lifestyle. What you'll be doing Greet and welcome patients in a warm and friendly manner Schedule appointments and manage patient bookings Handle patient inquiries and provide information about the practice, procedures and policies Perform general administrative tasks such as filing, data entry and correspondence Maintain patient confidentiality and uphold practice policies and procedures Assist the clinical team as needed to ensure the smooth operation of the practice What we're looking for Previous experience in a customer service or administrative role, ideally within a medical or healthcare environment Minimum 6-12 months of customer service experience is required Healthcare or medical experience is essential Strong communication and interpersonal skills with the ability to interact with patients, colleagues and healthcare providers Excellent organisational and time management skills with the ability to multitask and prioritise Proficient in using medical software and computer systems Experience with any medical software system is required A warm, friendly and professional demeanour with a commitment to delivering exceptional customer service A team player with the ability to work collaboratively and contribute to a positive work environment What we offer At Beerwah Surgery, we are committed to supporting our employees and providing a rewarding and fulfilling work experience. As a casual Medical Receptionist, you will enjoy: Competitive hourly rates Flexible working hours to suit your lifestyle A supportive and inclusive team environment Opportunities for personal and professional development Free onsite parking and easy access to public transport About us Beerwah Surgery is a well-established and respected medical practice located in the heart of Beerwah, Queensland. We provide comprehensive primary healthcare services to the local community, with a team of experienced and dedicated healthcare professionals. Our practice is known for its warm, welcoming atmosphere and commitment to delivering exceptional patient care. If you are a motivated and experienced Medical Receptionist who is passionate about providing excellent customer service, we encourage you to apply now.
