Are you an experienced Diesel Mechanic / HD Fitter / Field Service Technician ready to step into leadership? Or an established Field Service Supervisor looking to join a world‑class OEM? Hitachi Construction Machinery Australia (HCA) is expanding, and we have an outstanding opportunity for a Field Service Supervisor to join our Perth team. If you thrive in a fast‑paced service environment, enjoy supporting technicians, and deliver exceptional customer service — this is the role that will take your career forward. Why This Role Stands Out Global OEM brand with exceptional industry reputation Leadership role with autonomy & impact Premium pay with a Company Vehicle biannual bonuses Stable, permanent career with long‑term job security Career growth pathways across service, technical, training, and leadership Supportive culture that values safety, teamwork, and professional development About the Role Reporting to the Field Service / Mining Builds Coordinator , you will oversee all Perth Field Service operations , ensuring timely, efficient and customer‑focused service delivery. Key Responsibilities Lead and mentor a team of Field Service Technicians and apprentices Plan, schedule, allocate and coordinate labour, parts, tooling and resources Oversee diagnostics, maintenance, repair, and breakdown support activities Ensure all job documentation, QA compliance, WIP and invoicing targets are met Provide accurate job quotations and follow-up with customers Conduct toolbox talks, safety conversations and performance coaching Build strong customer relationships and deliver consistent service excellence Oversee warranty claims, Consite reports and FIR close-outs This role is perfect for someone who can balance technical know-how , leadership capability , and customer service excellence . What You’ll Bring Trade qualification (HD Mechanic, Diesel Fitter, Mobile Plant Technician or similar) Strong technical background in mining, construction or heavy equipment Experience supervising or mentoring tradespeople Excellent communication and customer service skillsAbility to manage scheduling, job costing, WIP and labour recovery Computer literacy and strong organisation skills Highly Regarded Hitachi or other major OEM experience Experience with AMT, D365 or OEM diagnostic systems OH&S Supervisor training, project management or logistics experience Who This Role Suits This opportunity is ideal for: A senior diesel mechanic or field service technician ready to take the next step A current leading hand looking to move into a full supervisor role A skilled supervisor who wants to grow within a global OEM Someone who enjoys supporting people, managing schedules and solving problems If you want impact, career growth, and a stable future — this role offers it. What’s in It for You Competitive salary company bonuses Permanent opportunity with a leading OEM All tools, PPE, training and support provided Ongoing upskilling with the latest technology and equipment Access to staff discounts, wellness programs & employee benefits A culture where your safety and development come first J-18808-Ljbffr
