You will be one of the Supervisors in the Central Specimen Reception unit (CSR) located at the Gold Coast Laboratory. CSR Supervisors are responsible for general troubleshooting, rosters, training and competency assessments, workflow monitoring, daily oversight, and staff encouragement and support. NOTE: This position will generally involve working day and afternoon shifts; and includes the option to work weekend shifts. What you'll do: In this role, you will maintain proficiency in AUSLAB and ieMR while supporting the operational management of pre-analytical processes within Central Specimen Reception. You will perform and oversee pre-analytical procedures, contribute to quality systems and control activities, and support staff through training, recruitment, and performance management to ensure consistent service delivery across the Gold Coast Group. You will also act as a key resource for clients, assist with non-technical tasks, and contribute to continuous improvement initiatives. About you: Has Experience in or the ability to rapidly learn pre-analytical processes in a large and complex specimen reception unit. Proven ability to solve problems and show initiative. High level leadership skills and a demonstrated willingness to succeed. Excellent interpersonal skills. Sound understanding of laboratory quality systems and the requirements of NATA accreditation and ISO certification. While not mandatory, a Certificate III or IV in Pathology Assistance or the equivalent would be an advantage Why work with us? Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing. This includes Competitive salaries 12.75% superannuation 17.5% leave loading Employee wellbeing 38 hour full time work week Access to 24/7 confidential employee support providers and counsellors including for immediate family members Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave. Professional development Career progression with more than 300 diverse career pathways and career support to take you further! Access to a variety of programs and initiatives to support training and career growth. Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development. Our commitment to equity, diversity and inclusion At Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds. Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions. Ready to apply? For further information on how to apply please review the attached Role Description. Applications will remain current for a period of up to 12 months and may be considered for other vacancies which may include an alternative employment basis such as temporary, full time or part time.This work is licensed under a Creative Commons Attribution 3.0 Australia License.
