Customer Service Representative - Join a Team That Works, Laughs & Succeeds Together Our client is a leading manufacturer of drainage systems - it's an Australian made product backed by Australian based customer service. They pride themselves on quality products and service-but mainly the quality of their people. We're a collaborative, friendly, and supportive team that believes work should be productive and enjoyable. From regular team‑building events to company‑wide activities and celebrations, you'll be part of a culture where you feel included, valued, and genuinely connected. If you're someone who loves helping customers, thrives in a positive team environment, and enjoys being part of a workplace with great energy, this could be your perfect next step. About the Role As a Customer Service Representative, you will be the first point of contact for our customers-and an important contributor to the overall success of the Sales Office team. You'll qualify and respond to incoming sales leads, provide accurate information, support internal teams, and help maintain our reputation for exceptional customer care. This is a permanent role based onsite in Canning Vale - Monday - Friday - 9-5pm (some flexibility) $65,000 Superannuation Commissions (based on State performance) What You'll Be Doing Transactional after-sales support Handling customer enquiries via phone and email (steady pace) Working across a large and varied product range Using Pronto ERP (experience desirable) Participate actively in company meetings and team initiatives. About you: Ability to read, analyse and interpret business periodicals and technical procedures Ability to write reports and business correspondence Able to work in high energy and fast paced environment Able to communicate with multiple stakeholders What Makes it a Great Place to Work Regular team-building events Think social catch-ups, BBQs, shared lunches, team challenges, and workplace celebrations that help you genuinely connect with your colleagues. Supportive and inclusive culture Ready to Join a Team That Enjoys Working Together? If you want a role where you can grow, contribute, and be part of a positive, energetic team culture, we'd love to hear from you. Apply today with your up-to-date resume. Please note only suitable candidates will be contacted. At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people. We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at hoban.com.au or visit hoban.com.au/adjustments for additional contact details.
