Leading Australian InsurerLong Term Career ProgressionWorking from Home & the officeWorkers compensation case manager role, located in the Newcastle CBD, offering hybrid work in office & home Your new company Work for a leading Australian Insurer who are changing the way of working, adapting to the economic landscape and committed to providing long-term career progression. They are passionate about their employees and actively promote from within the business. This is an organisation where people strive and are looking for like-minded people to join their Newcastle team. Your new role Working as a Workers Compensation Case Manager, you will: Proactively manage a portfolio of NSW Workers Compensation insurance claims from start to finishCommunicate via phone and email with stakeholders such as workers, employers, doctors and providers to identify the need for compensation, review coverage and provide adviceUndertake ongoing insurance claim liability and entitlement reviews in relation to weekly payments and medical expensesComplete administration tasks aligned to the management of a portfolio, including processing payments, reviewing documentation received for the claim, sending relevant correspondence and recording action taken in line with insurance scheme requirementsStay up to date with developments in relation to workers' compensation insurance coverage and claims management approach and pass on relevant updates to stakeholders What you'll need to succeed To be successful in this role, you will have: Experience managing claims in the Australian workers' compensation insurance industry or workers' compensation insurance frameworks overseas (preferred)Experience in a similar role that provides exposure to workers' compensation case management (minimum requirement)Knowledge of the NSW workers' compensation scheme, legislation and policies or ability to quickly acquire the required knowledgeThe want to be part of a team who enjoy working collaboratively and can also work independentlyA commitment to supporting injured workers with their recovery and return to workExcellent communication skills, both written and verbalThe right attitude and someone who wants to have a long and successful career within Insurance What you'll get in return If you are successful in this role, you will receive: A full-time role, working in the Newcastle CBD, Monday to Friday, standard business hoursA role that offers work in the office and work from home once trainedA competitive salary up to $92k depending on experienceA fun and engaging work environment, working for a company that values their employees and long-term career progression What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact Zoe Casbolt now on 02 8226 9613 or zoe.casbolt@hays.com.au
