This is a Optimisation Specialist (CRO) role with Australian Retirement Trust based in Brisbane, QLD, AU Australian Retirement Trust Role Seniority - mid level More about the Optimisation Specialist (CRO) role at Australian Retirement Trust Brisbane, Sydney or Melbourne At Australian Retirement Trust, we’re shaping better retirement outcomes for millions of Australians through meaningful digital experiences. Our Digital and Personalisation team is looking for an Optimisation Specialist (CRO) who thrives on data led testing, hands on delivery and turning insights into measurable impact, bringing strong front-end development capability and experimentation platform knowledge to design, build and deploy high-quality experiments across platforms such as Optimizely and Adobe Target. Why join us? You'll get 14% super as standard, to help your future come alive. Unleash your potential and build a career to be proud of through excellent training and development opportunities. Balance your work between in-person days at our purpose-built hubs and working from home. In the office, enjoy end of trip facilities, a yoga and multi-faith room, parent and carer rooms, quiet rooms, BrewHub coffee facilities, and collaborative team spaces. About The Role We’re all about helping our members make the most of their money. And while they go after their goals, you can too. As an Optimisation Specialist (CRO), you’ll be responsible for the end-to-end delivery of onsite A/B and multivariate experiments that improve member experience and conversion across our digital platforms. Acting as both an experimentation lead and front-end delivery specialist, you’ll translate hypotheses into robust, scalable tests that deliver insights and measurable performance. You’ll design and deliver a structured experimentation roadmap aligned to our personalisation strategy, working closely with analytics, on‑site, and broader digital teams. This is a hands‑on role with a strong technical component, where you’ll use your knowledge of experimentation platforms and confidence in HTML, CSS and JavaScript to build, implement and QA experiment variations to production standard. Day To Day, You'll Designing and maintaining a test and experimentation roadmap aligned to personalisation and optimisation strategy. Creating clear test documentation including hypotheses, success metrics, and setup requirements. Building and executing A/B and multivariate tests using tools such as Optimizely or Adobe Target. Completing hands‑on front‑end development (HTML, CSS, JavaScript) to implement and quality‑assure experiments. Partnering with analytics teams on pre‑test sizing, post‑test analysis, and insight generation. Communicating results, learnings and recommendations to stakeholders across the business. Supporting ideation, prioritisation and quarterly planning cadences for optimisation initiatives. Contributing to experimentation frameworks and maintaining documentation of tests and outcomes. Ensuring all experimentation aligns with governance and members’ best financial interests. This role is a permanent opportunity. Location: Brisbane, Sydney or Melbourne. About You It goes without saying you'll be a great communicator with top notch interpersonal skills. We'll also expect you to pick up problems and come up with quick, creative ways to solve them. It's quite likely you tick some of the following boxes too: You have proven experience designing, executing and analysing onsite experiments, including A/B and multivariate testing. You’re confident using CRO and testing platforms such as Optimizely or Adobe Target. You bring strong front‑end development skills, with hands‑on experience in HTML, CSS and JavaScript. You’re comfortable using data and insights to inform test design, prioritisation and decision‑making. You’ve partnered closely with analytics teams to analyse results and translate findings into clear recommendations. You communicate confidently and can engage a range of stakeholders with test outcomes and learnings. You hold a tertiary qualification in Marketing, Digital, Technology or a related field, or you bring equivalent practical experience. About Us Our 2.4 million members trust us to take care of over $330 billion in retirement savings. And we help them take charge of their finances and face the future with confidence. Our inclusive culture means you’ll be valued and heard in a respectful workplace. We've created an environment where you can be yourself and do amazing work. It's that simple. Apply online now Everyone is welcome to apply. We value diverse thinking, cultures, perspectives, backgrounds, and abilities. Awaken your career at Australian Retirement Trust and apply now. Applications close COB Wednesday, 18 March 2026. We don’t want to leave you with a monstrous wait. So, you’ll hear from us after the closing date to find out whether you’ve made it through to the next round or not. Being fair and up-front is important to us – and recruitment is no different. hybrid Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Australian Retirement Trust team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities ️ Designing and maintaining a test roadmap ⚙️ Building and executing tests Communicating results Key Strengths A/B and multivariate testing ️ CRO and testing platforms Front-end development Data analysis Stakeholder engagement Marketing qualification A Final Note: This is a role with Australian Retirement Trust not with Hatch.
