This is a One Channel Programs & Experience Lead role with Lenovo based in Brisbane, QLD, AU Lenovo Role Seniority - senior More about the One Channel Programs & Experience Lead role at Lenovo We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$69 billion revenue global technology powerhouse, ranked 196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). To find out more visit www.lenovo.com and read about the latest news via our StoryHub. Role Purpose Lead the strategy, governance, insights, enablement, and experience framework of Lenovo ANZ’s end‑to‑end Channel Programs. Own GTN strategically — including guardrails, approvals, forecasting, scorecarding, and ROI — while elevating partner value through predictable program design, clear tiering, and improved enablement pathways. Drive a unified, modernised partner experience engine that supports Lenovo’s cross‑portfolio growth across IDG, ISG and SSG. Key Facts Reports to: Director, Distribution Commercial Channel Australia Internal stakeholders: One Channel Leader, Channel Sales Managers, Distribution Manager, Finance, Marketing, IDG/ISG/SSG BU Leaders, WW Program Teams External stakeholders: Distributors, MBPs, T2D partners, SRD/TID ecosystem Core Responsibilities Program Strategy Architecture (LPE Tactical) Own ANZ Partner Program strategy: LPE structure, tiering logic, growth/adders, accreditations and value definition. Define and optimise tactical programs (LEAP, DaaS, Smart Seller, funded headcount) in line with One Lenovo priorities. GTN Ownership (Strategic) Set governance rules, investment guardrails, consequence management, approval pathways, and audit‑ready documentation standards. Own GTN forecasting, baseline model, monthly updates and alignment with Finance Sales. Publish the GTN Scorecard capturing ROI, e/r%, sell‑through contribution, portfolio uplift, and program performance. Insights, QBR Leadership Power BI Own the insights engine across sell‑through, attach, profitability (PTM/PCON), program uptake and partner tiering. Lead QBRs with a strong executive storytelling cadence. Govern Power BI dashboards and ensure data integrity and actionability. Partner Experience Enablement Own the CPX ecosystem: partner promise, predictable payments, transparent rules, and consistent workflows. Define enablement pathways tied to services/cloud readiness and cross‑portfolio competency. Drive adoption of partner tools (Partner Sphere, GTAP‑linked experiences). Compliance, Payment Timeliness Operational Excellence Oversee rebate governance, policy adherence, accuracy and timeliness across all payments. Maintain full audit readiness in partnership with Finance. Cross‑Functional Orchestration Align Sales, Finance, Distribution, Marketing and BUs in execution of programs and investment. Chair the Program Council (monthly) and contribute QBR content (quarterly). Lead re‑baselining of performance expectations with distributors MBPs. Success Measures Strategic Investment Stewardship Demonstrates responsible, insight‑led stewardship of GTN investments, ensuring spend is strategically allocated, achieves clear return on investment, and supports balanced portfolio growth over time. Builds a multi‑year GTN governance rhythm that improves predictability, transparency, and confidence across Sales, Finance, and the partner ecosystem. Pricing, Profitability Value Creation Strengthens long‑term pricing discipline and PFV accuracy to shift the business toward sustainable, upfront pricing models. Contributes to multi‑year profitability improvement across categories through consistent program design and disciplined investment choices. Program Effectiveness Portfolio Outcomes Oversees the evolution of Channel Program structures to support durable cross‑portfolio pull‑through across IDG, ISG and SSG. Ensures programs contribute demonstrably to Lenovo’s transformation toward solutions, services‑led and cloud‑aligned partner capability. Partner Experience Ecosystem Maturity Drives measurable, long‑term improvement in partner experience indicators — clarity, consistency, predictability and ease‑of‑doing‑business. Embeds clear enablement pathways and competency development that progress partners toward higher‑value, cross‑portfolio plays and services readiness. Governance, Compliance Operational Confidence Maintains a zero‑surprise, audit‑ready operating environment across all program investments, payments, governance flows, and documentation. Ensures payment operations run reliably, accurately and predictably, strengthening partner trust and financial confidence. Insights Leadership Cadence Excellence Builds a high‑quality insights engine enabling better long‑term commercial decision‑making. Enhances sales and business execution through consistent Program Council, forecasting cycles and QBR frameworks. Capabilities Experience Required 10 years in channel strategy, partner programs, commercial governance. Demonstrated ownership of investment frameworks (rebates, MDF, GTN). Strong analytics capability including Power BI. Ability to influence cross‑functionally in a matrix environment. Services/aaS/channel enablement preferred. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Lenovo team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities ️ Leading strategy and governance Driving partner experience Managing GTN ownership Key Strengths Channel strategy Analytics Governance Partner enablement Cross-functional collaboration ️ Program management A Final Note: This is a role with Lenovo not with Hatch.
