This is a Vendor Performance & Capacity Administrator role with BGIS based in Sydney, NSW, AU BGIS Role Seniority - mid level More about the Vendor Performance & Capacity Administrator role at BGIS Job Description Vendor Performance & Capacity Administrator – Sydney CBD Location: Sydney CBD, NSW (close to public transport) Company: BGIS – Government Social Infrastructure Portfolio Employment Type: Permanent | Full-Time | Office-Based (1 day WFH post probation) Salary: $75,000–$80,000 plus Superannuation We acknowledge the Traditional Custodians of the land on which we work, and pay our respects to Elders past, present and emerging. About BGIS BGIS is a global provider of integrated facilities management, project delivery and asset services. We support essential public infrastructure and community services across Australia and internationally. We are proud of our inclusive culture, strong safety standards and commitment to sustainable outcomes for the communities we serve. Purpose of the Role We are seeking a Vendor Performance & Capacity Administrator (VPCA) for a newly created role within a major government housing portfolio. This unique position plays a central part in ensuring that vendor work allocation is fair, transparent and aligned to three core principles: price, performance and capacity. Reporting to the Subcontract Manager, you will administer and maintain vendor performance programs, generate detailed reports, coordinate performance meetings and support continuous improvement across the contract. This role is ideal for someone who enjoys working with both data and people — combining analysis, communication and process coordination to support long-term contract success. Key Responsibilities Develop and maintain the Capacity & Allocation Report Monitor vendor performance data using BGIS systems and compliance registers Prepare structured performance reports and coordinate internal and external review meetings Build positive, professional relationships with participating vendors Support fair and consistent work allocation based on price, performance and capacity Monitor vendor availability within the system and manage suspensions or reactivations where required Work collaboratively with Help Desk and Compliance teams to ensure evidence-based performance feedback Identify opportunities for process and system improvements Essential Education, Experience & Skills Experience in administration, contract coordination or facilities management (facilities experience advantageous) Experience working with reporting systems, documentation and business processes Strong Microsoft Office skills (particularly Excel) Ability to interpret data and present clear, structured reports Clear and professional written and verbal communication skills Comfortable building relationships and engaging with a broad range of stakeholders Well-organised, self-motivated and able to manage priorities independently Desirable Experience within facilities management or government portfolios Exposure to compliance reporting or vendor management systems Business or administration qualifications Workplace Flexibility This position is based in the Sydney CBD office, conveniently located close to public transport. Following successful completion of probation, there is the opportunity to work from home one day per week. You will be joining a small, supportive team that values accountability during work hours while encouraging healthy work-life balance. Why Join BGIS? Key Benefits Include: ✔ Spot recognition vouchers and $2,000 employee referral bonus ✔ Access to Flare for retailer, utility and lifestyle discounts ✔ Fitness Passport for you and your family ✔ AFR Best Places to Work 2024 & 2025 ✔ Winner – Inspiring Workplaces Award 2025 ✔ WORK180 Employer of Choice for Women ✔ WGEA Compliance Certification ✔ 2 paid volunteer days annually ✔ Career mobility and internal progression pathways ✔ Leadership development programs ✔ Health & wellbeing support including EAP BGIS is committed to fostering an inclusive workplace where diverse perspectives are welcomed and supported. BGIS is an equal opportunity employer. We strongly encourage applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQIA individuals and people from culturally diverse backgrounds. Additional Requirements A baseline medical assessment will be conducted and a Police Clearance will be sought. Applicants must have full working rights in Australia. How To Apply If you enjoy working with data, systems and people, and are looking to contribute to a meaningful public infrastructure portfolio, we would love to hear from you. Explore more opportunities at https://apac.bgis.com Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the BGIS team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Developing and maintaining reports Coordinating performance meetings Building relationships with vendors Key Strengths Administration Data analysis ️ Communication Facilities management experience Compliance reporting Business qualifications A Final Note: This is a role with BGIS not with Hatch.
