Information Technology Manager About the role Mercy College is seeking an experienced Information Technology Manager to oversee the development and implementation of ICT systems and infrastructure across our college campus in Koondoola, Western Australia. In this dynamic role, you will be responsible for managing the ICT team and ensuring the smooth and efficient operation of all technology-related functions to support the college's educational objectives. About the Role Lead and manage the ICT Team and foster a service‑focused culture Develop and implement the College ICT Strategic Plan Contribute to capital development planning and technology recommendations Manage the ICT budget, including operational and capital submissions Oversee procurement, evaluation and lifecycle management of ICT resources Manage ICT‑initiated projects and provide technical expertise for organisational planning Oversee the full Mercy College ICT environment, including: Virtualised infrastructure Windows Server and Linux Server environments Windows Desktop SOE environments Manage backups, data storage, monitoring systems and security camera infrastructure Implement proactive monitoring and maintenance of ICT systems Manage helpdesk operations and act as escalation point for the ICT team Represent the College in CEWA technical matters and manage CEWA user accounts Provide Office 365 training and support for staff Liaise with third‑party vendors and resolve complex software/system issues Develop and maintain documented ICT procedures About You You actively support and model the College’s Mission and Vision You demonstrate strong leadership, clear communication and collaboration skills You bring high‑level technical expertise across server, network, desktop and cloud environments You are proactive, organised and able to manage competing priorities You are innovative and solutions‑focused, demonstrating a can‑do attitude that motivates your team and drives continuous improvement You build positive relationships with staff, students, vendors and stakeholders Why Choose Mercy College A welcoming, faith‑centred community committed to student wellbeing and holistic education Opportunities for professional growth, leadership development and ongoing learning A collaborative environment where your expertise directly shapes the College’s future The chance to lead meaningful ICT innovation that enhances teaching, learning and operations A workplace where mission, values and community are at the heart of everything we do If you are an experienced ICT leader who is passionate about using your expertise to support a thriving educational community, we encourage you to apply and make a meaningful impact at Mercy College. This position is full-time and offers an ongoing contract commencing as soon as possible (negotiable) . Please apply through the College website: Employment – Mercy College Applications for this position close: 1:00pm Tuesday 10 March 2026 We encourage early applications, as we reserve the right to close the ad early if a suitable candidate is found.
