ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. The mission of The Salvation Army Employment Plus network is to change lives and communities through the power of employment. The ‘EPlus Local’ initiative supports Salvation Army’s Refugee and Asylum Seekers Program by assisting newly arrived migrants to become ‘job ready’ and to gain employment. To assist the Eplus team in identifying and collating employment opportunities by conducting calls to employers from a prepared list and script taking accurate recording and reporting data to support job placement initiatives. Key responsibilities Calling: Contact employers from a staff-prepared list to inquire about current or upcoming job vacancies. Professionally represent the organization during calls and maintain a positive, courteous tone. Data Collection & Reporting: Record details of employment opportunities identified during calls in the designated system or spreadsheet. Ensure accuracy and completeness of data for reporting purposes. Collate opportunities into weekly or monthly reports for the Eplus team. Collaboration: Work closely with Eplus staff to clarify employer requirements and update lists as needed. Communicate any issues or feedback from employers promptly to the team. Qualifications and skills (desired/required) Strong verbal communication and telephone etiquette. Attention to detail and accuracy in data entry. Basic computer skills (Microsoft Excel, Word, or similar). Ability to follow scripts and guidelines provided by staff. Professionalism and confidentiality when handling employer information. Background check requirements Background checks play an important part in our commitment to being a safe organisation. Where an applicant has disclosable history, the selection process includes a fair assessment and a risk management approach. Collection of personal information is handled per our privacy and confidentiality policies. Below is what is required for this role: As this role involves dealing with confidential information, it requires a Police Check Development opportunities with this role This role will give volunteers an opportunity to develop skills and build skills and experience in community services and job ‑ seeker support. Access training opportunities and gain insight into a large not ‑ for ‑ profit organisation working across diverse areas of society. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value and include people of all cultures, languages, abilities, sexual orientations, gender identities, gender expressions and intersex status. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child related roles will require the successful completion of a Working with Children Check. Additionally, certain volunteer roles may require a Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration.
