About ATSICHS Brisbane ATSICHS Brisbane is a not-for-profit community owned health and human services organisation delivering on the unique health and wellbeing needs of Aboriginal and Torres Strait Islander people in greater Brisbane and Logan. We pride ourselves on providing health and human services, our way - supporting our people and community in our commitment to create a flourishing future and lasting legacy for them and their families. ATSICHS Brisbane is committed to promoting the wellbeing, protection, and cultural safety of all children and young people. Our recruitment and screening practices reflect our zero-tolerance approach to child abuse and our dedication to creating culturally secure environments where children feel safe, respect, and empowered. ATSICHS Brisbane is a member of the Institute for Urban Indigenous Health (IUIH). See more at our website - www.atsichsbrisbane.org.au Job Description About the role You can access the full Position Description by visiting our website under "Join Our Team”. As a key member of the ATSICHS Brisbane team, the ATSICHS Brighter Futures Program, also known in the sector as the Extended Post Care Service (EPCS), supports young people transitioning out of the child protection system at the age of 18 across the Brisbane region. The program offers intensive, one-on-one case management through an assertive outreach model, focusing on enhancing independent living skills for those with complex backgrounds and limited support. Financial support is a key component, helping young adults manage the costs of independent living and strengthening their financial decision-making skills in line with their transition goals. Duties Diligent tracking of intake waitlist, ensuring contact with clients around expected service timeframe and awareness of referral. Develop referral pathways across sector through strong interagency partnerships to maintain annual service target of clients. Lead the direct intervening on high-risk acute cases where life is threatened or irreputable organisational brand damage could occur. Problem solves immediate client crisis, based upon high-level theoretical knowledge and risk management decision making. Ensure all staff facilitate ATSICHS ‘Narrative Assessment Tools’ and are completed in full by client ensuring the voices of clients are imbedded in their assessment. Lead the coaching of staff to consistently implement client empowerment interventions between key worker and clients. Utilise the Coaching App to record all staff. Develop and implement consistent weekly data dashboards and operational systems to track team/individual staff throughput and outcome targets (percentage of clients achieving consent, minimum weekly home visit rate, case load level benchmark, client outcomes etc.). Send data to staff and use it as the basis of all staff supervision and support. Create and implement bespoke solutions to improve individual staff quality case management practices, ensuring individual learning plans, targeted training, in-field coaching, and performance coaching is exhausted to achieve quality benchmarks. Ensure development activities utilise the online ATSICHS Coaching App, along with the adult learning pedagogy framework (in-field side-by-side method to staff scaffolding). Lead the delivery of client feedback and brief w ellbeing measurement tools (Session Rating Scale and Outcome Rating Scale) to be utilised by staff upon every face-to-face interaction. Disseminate staff uptake and scoring data, building a practice culture of responsive client improvement. Complete the full cycle of monthly managerial requirements with all direct reports in the Mobnet system, including (1) Two-way Feedback Survey, (2) Practice Supervision, and (3) Performance & Coaching. Lead the implementation and strict quality oversight of financial expenditure in program, ensuring all client brokerage meets requirements and maintains budget allocation. Culture Enjoy working in an organisation that makes a difference in the community. Join our friendly and support Vulnerable Youth team that will help you grow personally and professionally. Benefits Base Salary of $125,181 per annum (Based on qualification and experience). 12% Super access to salary packaging (Increases your take home pay). Permanent Part Time position. Work for a leading Aboriginal and Torres Strait Islander, community-controlled organisation. COVID-19 Requirement Immunisation history showing you have received two doses of a Covid -19 vaccine is encouraged. Desired Skills and Experience Required Degree Qualification Moderate Experience: Bachelor's degree in a relevant social services field with at least 4 years case management experience in family support, child protection, youth support, housing or related field. OR Diploma High Experience: Diploma in relevant Community/Services field with at least 6 years in a case management role in family support, child protection, youth support, housing or related field. AND Theoretical and Technical Practice: Demonstrated ability to apply and critique child safety and social work theoretical frameworks of practice, implementing client interventions based upon scaffolding client self-awareness, agency, and empowered sustainable behaviour change interventions. Legislative Knowledge and Command: Ability to critique and problem solve related legislative gray zones, while managing organisational and child harm risks. Demonstrated ability to integrate knowledge across different business units, ensuring the fair treatment and voices of family’s are promoted, while managing child harm risks. Managerial: Demonstrated knowledge and experience in large team management, including directing staff workflow and client quality, leading and integrating corporate business functions across team. Forward plan operational constraints, team culture, and forecasting 18-month operational change priorities. Communicating and Influencing Teams and External Stakeholders: Ability to support staff in applying sound social service and child protection practice reasonings to influence stakeholders (Child Safety, Schools, Hospitals etc.). Motivate a strong team working culture and sustain behaviour change by influencing others. Whole-of-system Internal Integration: Demonstrated ability to connect numerous internal ATSICHS programs and services to activate wrap-around care for families, trading-off and negotiating resources across the organisation and between other teams to achieve client impact. Problem Solving: Problem solve general operational policies with autonomous decision making to enact client impact, adhering to client risk, safety, and quality standards. Additional Requirements National Police Certificate. Current Working with Children's Card (Blue Card) or be eligible to apply. Driver's Licence. Evidence of Work Rights. Travel to work in the community on a regular basis. How to apply If this sounds like you, please submit your application by following the links on the recruitment page. Applications will be assessed with interviews being conducted as they are received so do not delay in applying. Only successful applicants will be contacted.
