The opportunity to join one of Australia's biggest Retailers, to own, lead & drive the eCommerce & Digital function, leading a high performing team across eCommerce, Digital Marketing, CRM & Digital Graphic design, and working within one of the most advanced teams in the industry. The Role: This role will lead, shape & deliver the end to end eCommerce & Digital strategy for a market-leading, omni-channel Retail business, across web optimisation, trade, Digital & Performance channels and CRM. You will drive online performance & growth for a well-loved brand, leading a highly-advanced team of 4 direct reports, to deliver cutting edge customer experience & drive new customer acquisition & retention. This is a high impact role, working alongside the wider SLT of true Retail-traders, you'll be a change-maker, delivering strong analytics & insights and constantly looking at new ways of improvement. Experience Needed & What You'll be Working On: An extensive eCommerce & Digital Leadership background, driving & delivering strategic change across the roadmap A solid background in delivering strong online performance, increasing uplift across all key metrics, but particularly CVR, traffic & online revenue Experience in the Retail, Consumer & Apparel sectors being hugely advantageous, especially in omni-channel businesses Strong leadership experience, managing & leading teams across all areas of the Digital mix, mentoring both junior and senior team members from Coordinator, through to Manager Solid cross-functional working style, partnering closely to wider teams across Brand, Marketing, Merchandise, Retail & Product to drive a truly cohesive customer experience Solid analytical background, presenting key insights & trends to the wider SLT, leading trade meetings & mentoring a team of eCommerce Executives to do the same Previous experience in owning the full CRO strategy, delivering feature enhancements projects & new development projects In-depth experience across Shopify, Emarsys, BigCommerce, SFCC or similar, and the ability to continuously analyse the stack and integrate new improvements The Benefits & Why You'll Love this Role: WFH flexibility, with 1 day WFH & strong flexi-working hours to suit your own schedule, with a stunning central Sydney office location Reporting directly to the General Manager and sitting alongside a super impressive, wider Senior Leadership team Market leading parental leave & return to work policies Leading a solid team of direct reports across all Digital functions Joining at a truly transformational time, with huge projects on the roadmap Strong employee benefits offering, including product discounts, allowances & additional leave, plus bonus Joining a business culture that's built on a growth mindset - constantly seeking new ways of improving, up-skilling your knowledge & development Excited? If this sounds of interest & you would like to explore further, please get in touch today and apply or send your resume to Charlotte - charlottejohnson@jivaro.com.au
