Salary of $75k plus Super and Monthly Bonuses CBD - Growing team Hybrid - WFH and Office Collections Officers required for leading collection company based in the CBD. The company is growing and is looking for strong customer service focused collectors to join their team. Managing a portfolio of commercial accounts, you will have strong negotiation and customer service skills. Key responsibilities in the role include: Negotiating payment of outstanding debts and arranging suitable payment plans for commercial clients. Provide exceptional customer service through building and maintaining relationships. Drive the legal process for debt collection. Drafting court documentation and enforcing judgements Management of matters including litigation, letters, calls and search tools. Completion of reporting requirements To be successful in this role you will need to demonstrate: Debt recovery experience ideally within a commercial/consumer environment with experience in skip trace. Experienced in debt recovery litigation and knowledge of legal processes preferred but not required. Strong negotiation, problem solving skills and communication skills. Sound knowledge in Privacy, UCCC and Legislative requirements The role once trained offers the opportunity to Work from Home Thursday and Friday. Excellent customer service and communication skills, along with a positive attitude are a necessity for this role. Ideally you will have previous Collections or legal experience. If you are highly motivated, with a passion for effective customer service please apply now! If you have any specific questions relating to this role, please contact Vanessa on email vanessa@kbhsolutions.com.au
