The Company: With 27 branches and over 48,000 happy clients, Alsco Uniforms has been delivering professional, hygienic Managed Rental Services across Australia since 1963. Our group includes: Alsco Uniforms – Linen, Workwear, Mats, Industrial & First Aid Australian Linen Supply – Hospitality, Accommodation & Healthcare linen Deane Apparel – Uniform specialists Clean Room Garments (CRG) – Contamination & infection control solutions Fresh & Clean – Managed Washroom Services Across Australia, 2,200 passionate team members help keep our customers moving — and they’re the reason we continue to grow. Why Join Us Permanent Full‑Time Role Enjoy true job security with an industry leader backed by a national network and global reputation. We remained an essential service through COVID — and continue to go from strength to strength. Market Leader With Strong Reputation With a significant footprint and a diverse product portfolio, we’re a major player in the textile rental industry. You’ll be joining a brand customers trust. Great Work/Life Balance We work hard, but we also look after each other. You’ll have the balance you need to enjoy life outside of work. Real Opportunities to Grow This is a place full of success stories. You’ll have on‑the‑job training, development opportunities, and the support you need to build a strong customer‑excellence career. Inclusive, Supportive Culture We’re big on teamwork, accountability, and positivity. You’ll be part of a friendly, down‑to‑earth team where people genuinely care about each other. Experienced Leadership You’ll be supported by managers who want to see you succeed and who will help you grow in the role. The Role: Customer Service Representative Reporting to the Service Manager , you will be the first point of contact for our customers — via phone and email — ensuring their experience is smooth, efficient, and aligned with our commitment to Service Excellence. Working closely with our Service Delivery People (SDPs) , you’ll help strengthen our customer relationships and keep operations running seamlessly. What You’ll Do Build positive, professional relationships with customers Manage phone and email enquiries efficiently Complete accurate and timely data entry Work collaboratively with the branch team Use Microsoft Office confidently Support and comply with all Health & Safety procedures What You’ll Bring Customer service experience (high‑volume call environments a bonus) Strong communication and interpersonal skills Ability to work as part of a team Confident, clear manner with customers Excellent PC and Microsoft Office skills If this sounds like the role for you, we’d love to receive your application. As part of our recruitment process, you’ll need to complete reference checks and health screening, including drug and alcohol testing. Proof of your right to live and work in Australia must be presented at the interview. Alsco Uniforms is an equal opportunity employer. We welcome applicants from all backgrounds. Agencies: Please note we do not accept unsolicited CVs. Permanent full-time role with great opportunities to grow your customer excellence career. Thank you for your interest in ALSCO PTY LIMITED. Our records indicate that you have already submitted an application for employment. Should your prior experience match our business needs, you will be contacted by a representative of our company.The goal of the questions that you have just answered is to help determine if this opportunity would be a good match for you and our company. At this time your qualifications do not match any of our positions. Your application will remain active for 30 days. Please do not reapply during this time period, as your application will register in the system as "Already Applied". Thank you for your interest in employment with us.
