ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. The Volunteer Receptionist is key in the smooth running of our centre, providing the first point of contact and initial support for our visitors. The role brings a variety of reception activities such as welcoming clients and answering calls, as well as some administrative support to the team. This role is ideal for someone who loves to make a great first impression for visitors and callers, but also loves creating order and refining processes. Receptionists are highly valued team members as they are the face of our service. Key responsibilities: Bring your dynamic organisational skills to respond to incoming calls, emails and greeting of visitors, whilst also using those quieter times to do data entry, preparing documents, reports and spreadsheets. Apply your well-honed IT skills to using online systems for information entry and retrieval. Bring your attention to detail, professionalism and integrity to ensure that confidentiality is adhered to at all times. Qualifications and skills (desired/required): Experience in a reception environment is highly regarded Administration skills are essential Proficiency in Microsoft Word, Excel and Sharepoint Confident with online systems and software, as well as using printers (specific on the job training will be provided) Strong verbal and written communication skills Background check requirements: Background checks play an important part in our commitment to being a safe organisation. Where an applicant has disclosable history, the selection process includes a fair assessment and a risk management approach. Collection of personal information is handled per our privacy and confidentiality policies. Below is what is required for this role: As this role involves dealing with confidential information and vulnerable people, it requires a Police Check Time Required & Commitment: As agreed with manager The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value and include people of all cultures, languages, abilities, sexual orientations, gender identities, gender expressions and intersex status. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child related roles will require the successful completion of a Working with Children Check. Additionally, certain volunteer roles may require a Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration.
