Principal Policy Officer Clerk Grade: 11/12 Annual Salary Range: $149,739 - $173,174 plus superannuation Work Type: Temporary, full-time until 30 June 2026 (with possibility of extension) Location: Sydney (hybrid working arrangements available) About the role The Office of the Registrar General (ORG) is seeking a highly capable Principal Policy Officer to lead complex policy and legislative work to uplift privacy, consent and data governance arrangements within the NSW property transaction process. The work is critical to ensuring privacy compliance, improving customer outcomes, and enabling future digital service improvements across government. Key responsibilities Lead analysis to identify and define changes required to uplift privacy collection statements, privacy provisions and consent processes within the property transaction lifecycle. Undertake policy and legislative analysis to determine whether amendments are required to the supporting legislation and define the scope of any required changes. Develop practical roadmaps that set out responsibilities, sequencing and timeframes for delivering agreed privacy and legislative reforms. Provide authoritative advice on privacy, consent and information handling risks in complex, multi-agency data-sharing environments. Work closely with legal advisers, delivery teams and partner agencies to translate policy and legal outcomes into implementable change. Prepare high-quality written products including executive briefs, recommendations and decision papers for senior governance forums. Support engagement with oversight and advisory bodies, including privacy and information governance stakeholders. About you You are a seasoned policy professional with strong expertise in privacy, information governance or regulatory reform, and a proven ability to operate at a senior level in complex government environments. Substantial experience developing and delivering policy, legislative or regulatory reform, particularly in areas involving privacy, consent or information handling. Strong knowledge of privacy principles, legislative frameworks and public sector governance. Demonstrated ability to analyse complex issues and provide clear, evidence-based recommendations. Excellent written and verbal communication skills, with experience preparing advice for senior executives. Proven stakeholder engagement skills across agencies and disciplines. Why join ORG? Work at the forefront of privacy and legislative reform in a major NSW Government initiative. Contribute to policy outcomes with real-world impact for homeowners and agencies. Flexible working arrangements and a collaborative, high-performing team. How to apply Please submit: Your resume, and A cover letter outlining your suitability for the role. Please note this is not a comparative process, a talent pool will not be created Salary Grade 11/12, with the base salary for this role starting at $149,739 base plus superannuation Click Here to access the Role Description . For enquiries relating to recruitment please contact Meg Rapley via Meg.Rapley@customerservice.nsw.gov.au. Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description. Closing Date: Friday 6 March 2026 at 9:59am Careers at Department of Customer Service A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state. Belong in our diverse and inclusive workplace The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives. You can view our full diversity and inclusion statement here . We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact Meg.Rapley@customerservice.nsw.gov.au or 02 9494 8351. For more information, please visit Information on some of the different types of disabilities Information on adjustments available for the recruitment process
