Description Ready to take the next step in your career? We are seeking a Deputy Office Manager to be based in Launceston at the St Vincent's, St Luke's and Jimmy's Complex clinics. This position will be Full-Time Permanent with hours ranging from 6.45am to 9:00pm As Deputy Office Manager, you will play a pivotal role in supporting the Office Manager and Regional Administration Manager in the smooth coordination of daily operations, team supervision, and the delivery of high-quality administrative services. This position is ideal for an experienced team member who is ready to take the next step in their career and contribute to operational excellence within I-MED. You will contribute to a culture of excellence by guiding a motivated team and driving initiatives that enhance service delivery, patient satisfaction, and workplace wellbeing. Key attractions for this role: Challenging and varied role with opportunities to develop both your leadership capabilities as you progress through your career journey Opportunities to assist in key strategic initiatives and projects Key accountabilities includ e: Day to day medical reception tasks; greeting and arriving patients, answering phone calls and emails, booking appointments etc. Support training, supervision, and development of medical reception staff within the clinic Assist with managing the clinic's daily appointment schedule and clerical staff rostering Assist with managing the clinic's daily banking and other financial applications and requirements Work closely with the Office Manager, Regional Administration Manager, Chief Medical Imaging Technologist, and Radiologist/s Key selection requirements: Demonstrated experience within a reception role Ability to manage, coach and lead clerical / clinical staff Ability to lead and drive the I-MED patient care and customer service standards Experience within Radiology is essential Excellent interpersonal skills and demonstrated ability to communicate effectively with patients, staff and other medical and non-medical personnel verbally and in writing Experience in a customer service environment Life at I-MED Radiology Competitive remuneration corresponding with experience Comprehensive induction training and ongoing development Opportunity for career growth and professional progression To be part of a fun & dedicated team that celebrates wins and successes Commitment to your health and well-being, including access to employee assistance program Diversity and Inclusion Here at I-MED, we support diversity and welcome all people regardless of lifestyle, ethnicity, faith, sexual orientation and gender identity. If this role stands out to you but you don't feel like you ‘tick all the boxes', we strongly encourage you to apply nonetheless as you may just bring something to I-MED that we are looking for. Next Steps If you are interested in the opportunity, please click apply and submit your updated CV – Please note due to the volume of applications, only successful candidates will be contacted and invited to an initial call with our Talent Acquisition team. Join our team and make a difference!
