Introduction We are looking for a proactive and customer service focused person to join our Administration Team. The successful applicant will be committed to providing high quality administrative support to our Accountants and Partners. What we can offer you: We help our team members create the career they desire and offer additional benefits such as: Opportunity to learn and develop Regular social events, lifestyle benefits and activities Connection to a Global network, with local benefits in a stable long-established firm A vibrant and fun working environment Birthday leave and Community Leave About the role Based in our Coffs Harbour office, you will step into a varied administration role (internally known as a Client Service Coordinator ). You’ll be liaising with staff and clients, supporting our accounting team, and ensuring smooth delivery of services. No two days will be the same! Key Responsibilities Provide general administration support including phone and email communication Deliver exceptional client service to internal and external stakeholders Work closely with Partners, Managers and Accountants Maintain regular contact with clients (in person and over the phone) Set up new clients and update details in databases and portals Support Accountants to ensure work meets quality standards Provide administrative support to the wider team and Office Manager Manage documentation and records Schedule client appointments Check MyGov and ATO portals Assist with ad hoc administration tasks About you You are a professional who aligns with our CARE values (Collaboration, Agility, Respect and Enthusiasm) and wants to grow within a supportive team environment. Ideally, you bring: Prior experience in administration or client services (a positive attitude matters more than experience) Strong attention to detail and accuracy Customer service experience Proficiency in MS Office, Outlook, Teams/Zoom; MYOB experience is an advantage Confident written and verbal communication skills Ability to multitask and thrive in a fast‑paced environment Eagerness to learn and develop new skills High level of personal presentation and professionalism Organised, with strong planning skills Client‑focused with a helpful and positive attitude About Us Moore Australia is a leading independent network of accountants, auditors, and advisors with firms across Australia. Locally, we have 26 partners and 220 professionals in six offices across Queensland and Northern New South Wales. We provide a comprehensive suite of audit, tax, accounting and consulting services. Working with a diverse portfolio of privately owned businesses of all sizes, high net wealth individuals, ASX listed companies and more, we service clients across Australia and internationally, delivering a tailored approach to suit their needs. To Apply Click APPLY and you will be taken through to our Talent Management System to complete your application. Once there, you will be prompted to answer a few simple questions and upload your cover letter & resume. To give yourself the best opportunity to progress your application, please outline in your cover letter how your skills and experience meet the role requirements. You must have the right to live and work in Australia to apply. For a confidential discussion about this position please contact the HR Team on 07 3287 2266 . We look forward to potentially meeting you!
