As a Home Assessor you will oversee home and building claims by applying your technical expertise and a deep understanding of the claims procedure to determine the most favourable outcomes for our customers. You will cultivate and sustain strong relationships with both our customers and the repairer network, all while upholding a high standard of customer service to represent the Youi brand. What you’ll do Conducting comprehensive assessments of homes and buildings Supervising the overall quality of the claims process Ensuring compliance with relevant legislation Detecting and mitigating instances of fraud Attaining rapid resolution times and managing costs efficiently Validation of claim and repair costs What you'll bring Experience in Home Claims Management or Home Assessing Experience in the construction industry with a building or trade qualification e.g. carpentry, plumbing - preferred but not required Ability to compile scope of works and project manage builds Familiarity with the terminology and procedures associated with claims and building Strong communication and negotiation abilities A dedicated commitment to delivering outstanding customer service with an ability to show empathy and care Proven computer literacy What you’ll get Enjoy a fully maintained company car, with a fuel card and mobile business tools The option to work a 9-day fortnight schedule, where you enjoy every second Friday as a day off Generous incentive structure, paid out every six months Discounted insurance products Industry-leading training, development, and the potential for advancing your career Take advantage of our award-winning health and well-being programs designed to enhance your overall wellness 22 days annual leave, plus volunteer leave Ready? Hit Apply now to make that next move into Home Assessing, or reach out to Christopher Bennett for more information about this opportunity.
