About NEPEAN Conveyors NEPEAN Conveyors, a division of NEPEAN™, provides fully engineered turnkey conveying and materials handling solutions to some of the world’s largest mining companies. Established in 1985, we design, manufacture, and install conveyor components and systems, including pulleys, idlers, rapid advance–rapid retreat systems, and drive heads, while offering on-site maintenance and relocation services. Your Opportunity As the face of NEPEAN Conveyors’ Belting Services team in Central West NSW, you will lead the delivery of high-quality conveyor belt services across your designated area. You will support existing customers with prompt and effective resolution of breakdowns, repairs, maintenance, belt removal and installation, and refurbishment. You will also drive business growth opportunities with support from the site services management team. Key Responsibilities Workplace Health & Safety (WHSE): Operate within NEPEAN’s WHSE guidelines and systems Monitor and ensure a safe working environment for your direct reports Report hazards, near misses, and incidents and take corrective action where safe Use WHSE tools to manage personnel health and safety Site Services – External: Be the primary point of contact for customers in your area Follow up on quotes and identify new business opportunities Resolve customer issues and complaints promptly and professionally Schedule and coordinate personnel, equipment, and materials for service works Manage after-hours support for customers Support sales and supply agreements for belt cleaners, new/refurbished belts, and aftermarket services Site Services – Internal: Prepare and manage quotations using NEPEAN CRM and sales systems Process orders and manage budgets via PRONTO ERP Participate in internal meetings and report on regional activities Maintain technical knowledge and ensure compliance with legal and company standards People Leadership: Support performance development, career progression, and succession planning Participate in recruitment, training, and team development Manage underperformance formally with clear expectations and support Skills, Qualifications & Experience Certificate III in Polymer Processing Trade (minimum 5 years post-trade experience) Underground black coal experience (minimum 5 years) Full Class C driver’s licence Strong skills in MS Office, CRM systems, and PRONTO ERP Experience managing teams and coordinating operational activities What We Offer Professional and supportive team environment Career development and training opportunities Employee Assistance Program (EAP) for you and your family Opportunity to lead a regional service team and make a real impact If you’re ready to take the next step in your career and lead NEPEAN’s Site Services team in Central West NSW, click Apply Now and submit your application today. We encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, LGBTIQ individuals, and those from diverse cultural and socio-economic backgrounds.
