At VicRoads the work you do has real impact. Our work connects people and communities. We keep Victorians moving safely and smoothly today and help them be ready for tomorrow. VicRoads empowers our people to learn and grow– focusing on impact and innovation. We reflect the diversity of Victoria and foster clever thinking to keep you and the community moving. VicRoads is progressing too. In August 2022, we started on a new chapter when the Victorian State Government partnered with Aware Super, Australian Retirement Trust, and Macquarie Asset Management to operate registration and licensing services on its behalf. We work collaboratively with the Victorian State Government to ensure we fulfill regulatory requirements, deliver State projects and safeguard customer data. The Victorian State Government retains sole responsibility for road access, infrastructure and safety. Annual Salary Range: Commensurate with Experience Employment Type : Ongoing - Full-Time Usual Work Location : QV 180 Lonsdale Street CBD/ Work from home Are you passionate about creating products and experiences that not only meet user needs but also captivate their hearts and minds? Are you excited about the challenge of balancing customer desirability with business viability, technology feasibility and broader business strategy to deliver exceptional experiences? If so, we have an incredible opportunity for you! We are seeking a talented and driven individual to join our dynamic Technology Operations team. As a team member, you will play a pivotal role in working with our business and helping to support and provide engineering services to the digital platform. You will work alongside a group of passionate professionals who are dedicated to delivering innovative solutions that exceed customer expectations. Your team is part of the Technology division, a team that are truly collaborative and passionate, and work closely together to deliver outcomes that positively transform the way our customers use our services. About the Opportunity As a Technology GRC Reporting Analyst, you will help drive data‑informed decision‑making across the Technology GRC function and the wider Service Assurance & Enablement team. Reporting to the Manager Technology GRC, you will produce high‑quality governance and operational reporting, insightful analysis, and effective dashboards that support compliance, risk management, performance monitoring, and financial forecasting. You will work closely with senior leaders, Technology Finance, Vendor Management, and Service Assurance teams to deliver accurate and timely insights that inform strategic and operational decisions. Key duties include (but not limited to): Deliver accurate, timely reporting on obligation compliance, technology control effectiveness, risk posture, and audit or remediation activities. Provide high‑quality governance and operational analysis, preparing clear, actionable insights for senior leadership that identifies trends, risks, compliance issues, and improvement opportunities. Integrate and analyse data from multiple systems, including GRC platforms, ITSM tools, and other technology data sources—to support informed decision‑making. Produce insights that influence compliance reporting, technology risk metrics, SLAs, service performance, KPIs, control effectiveness, and continuous improvement initiatives. Design, maintain, and enhance dashboards that support decision‑making across Technology SLT and Service Assurance & Enablement, including stakeholder training and support. Develop and maintain forecasting and reporting tools in partnership with Technology Finance and Vendor Management to support budgets, contract performance, and supplier oversight. Support oversight and assurance through effective tracking and reporting of risks, issues, control maturity, remediation progress, and management action plans. Collaborate and partner with cross‑functional teams including Technology GRC, Service Assurance & Enablement, Line 2 Risk & Compliance, Finance, Vendor Management, and Technology SLT. About you You’re a detail‑driven and analytical professional who excels at turning complex data into clear, actionable insights. With a strong grounding in data analytics, information systems, business, computer science or a related field, you bring both technical capability and a solid understanding of assurance, governance, risk, and compliance. You’ll thrive in this role if you: Have strong proficiency in Excel, PowerPoint and Word, and can produce accurate analysis and executive‑ready reporting and presentations Have strong understanding of GRC practices, including 3LoD model. Have strong understanding of data governance, data quality, and reporting best practices. Can develop dashboards and performance reports that clearly communicate insights to senior stakeholders Communicate complex information simply and effectively, both in writing and verbally Have experience working with cross‑functional teams such as risk & compliance, finance, vendor management and technology leadership Hold a tertiary qualification in a relevant field such as Data Analytics, Information Systems, Business, Computer Science, or a related discipline. Desirable: Recognised GRC Certification (e.g. CRISC, CISM). Certification in data analytics or business intelligence tools ((e.g. Power BI, Tableau, Google Data Analytics) Knowledge of IT security management frameworks (e.g. ISO 27001, NIST). Knowledge of IT service management frameworks (e.g., ITIL). Previous experience in a professional services or consulting environment. Our culture Innovation powers progress, but it doesn’t come without support. To attract, retain, and develop talented people, we reward initiative and ingenuity, foster collaboration, and offer dynamic career development. At VicRoads, we embrace diversity and inclusion and we’re proud our workforce reflects the community we work for. What we offer Salary packaging, Fitness Passport & discounts to hundreds of retailers Opportunities for professional and personal development Flexible working arrangements and family-friendly practices, including 16 weeks paid parental leave How to apply We encourage applications from people of all genders, backgrounds and communities. If you need any adjustments to our recruitment process or the role itself, please let us know when applying. Please submit your application via the “Apply” button. For a copy of the Position Description please email talentacquisition@vicroads.com.au Unfortunately, applications cannot be accepted via this email . VicRoads is required to evidence your right to work in Australia and may ask for your consent to check records maintained by the Department of Immigration and Border Protection as well as records maintained by Victoria Police and VicRoads as part of the selection process. Information provided to VicRoads will be treated in the strictest confidence. Please note that due to legal requirements you must be predominantly located in Australia and for certain roles, predominantly located in Melbourne or Victoria.
