· Develop, test and deploy high-quality code applications in Java 17. · Providing application maintenance and after hour support. · Assisting in monitoring and improving IVR service availability, reliability, and performance. Providing business/technical support in product releases and day-to-day enquiries / requests Must Have Skills : · Hands on Experience into IVR · Understanding of the Contact Center domain · Core Java 17 (or Java 11 at a minimum) development experience. · Spring Framework, Hibernate, JSF, VXML, JavaScript, AngularJS · Working experience with creating and consuming both SOAP-based and RESTful Web Services · Working knowledge of Maven, Git and Bitbucket · Experience with relational databases, WebSphere Liberty and IntelliJ iDEA. Waterfall and Agile methodology Top 3 responsibilities: · Providing application maintenance and after hour support. · Assisting in monitoring and improving IVR service availability, reliability, and performance. Providing business/technical support in product releases and day-to-day enquiries / requests
